1:1 phone screen interview and then if you pass that part, you'll be called in to do an in-person interview. This interview usually happens with 4-5 other people in the actual interview and these people are a part of the management team. They'll ask you about your insurance background and a few technical questions. They'll also mention the workload.

2 person interview. Remote and very direct. Provided more insight on what KeyBank is looking for and how to fit in their culture. Really easy interview. Drug test and background check.