Questions d'entretiens chez John Lewis | Glassdoor.ca

Questions d'entretiens chez John Lewis

Dernière mise à jour : 28 nov. 2017
250 Avis sur les entretiens

Expérience

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  1. Utile (48)  

    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé une entrevue à John Lewis en août 2017.

    Entretien

    Had to complete two separate aptitude tests as part of the online application. You're prompted with different scenarios and you have to choose which solutions are best suited to the each scenario. Fairly simple stuff -- just common sense really. Take your time though.

    They followed up my online application with a text message asking to come in for an interview. I had already looked at some of the recent interview reviews on Glassdoor, so I was expecting a group interview. There were 4 other applicants at the interview and we all sat down on one table. We were asked to come up with a guide for new selling assistants at John Lewis, which were:

    - 5 ways to deliver good customer service.
    - 5 ways to handle a customer who is upset or angry.
    - 3 ways to enhance product knowledge.

    I would suggest doing your research and come up with some solid points beforehand. Make yourself heard, but remember to listen and engage with other people in the group. I got the impression this was something they were looking at closely.

    The group interview was followed up with a 1-on-1 interview. There were 5 questions. The first was tell me about yourself; the others were customer service based. The last question was just reiterating what you had already contributed to the group. Overall, a really positive experience as it was quite challenging and rewarding in the end.

    Questions d'entretien d'embauche


  2. Utile (8)  

    Entretien de Temporary Sales Associate

    Candidat à l'entretien anonyme
    Offre refusée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 4+ semaines. J'ai passé une entrevue à John Lewis.

    Entretien

    Consisted of a group exercise monitored closely by a senior Partner to come up with a priority action list from fictional task scenario. This was followed up by an individual assessment - A series of 3 scenarios asking how you would deal with certain situations. There is prep time to come up with your answers, and then explain them one-to-one with one of the senior partners interviewing.


  3.  

    Entretien de Selling Assistant

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre acceptée
    Expérience positive
    Entretien facile

    Entretien

    Really straightforward interview process, it was a group interview, with me and 5 other people. Had to do a group activity which took around 20 minutes and an individual activity which took around 20 minutes

    Questions d'entretien d'embauche


  4. Ceci vous a été utile ? La communauté a besoin des contributions de chacun – Ajouter un Compte-rendu d'entretien d'embauche anonyme


  5.  

    Entretien de Section Manager

    Candidat à l'entretien anonyme - Londres, Angleterre (Royaume-Uni)
    Pas d’offre d’emploi
    Expérience neutre
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé une entrevue à John Lewis (Londres, Angleterre (Royaume-Uni)).

    Entretien

    Assessment center where we first had to stand up and speak about ourselves for 3 minute's. Then on to 3 team work based problem solving exercises. One about a zebra and water, one regarding what John lewis could learn from other retailers and one about prioritising


  6.  

    Entretien de Catering Assistant

    Candidat à l'entretien anonyme
    Pas d’offre d’emploi
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé une entrevue à John Lewis.

    Entretien

    No group task only one to one . Sat waiting for previous applicant to be interviewed . Nerve wracking wait when group task was expected . Friendly interviewer apologised for wait.

    Questions d'entretien d'embauche


  7.  

    Entretien de Christmas Temp Sales Assistant

    Candidat à l'entretien anonyme
    Pas d’offre d’emploi
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé une entrevue à John Lewis.

    Entretien

    Good interview experience. Written and team assessment and facilitators were really helpful and nice. Only 60 minutes. Very relaxed atmosphere, wasn't intense at all. Simple assessment process. About 16 people at the assessment and we were split into groups of 4.

    Questions d'entretien d'embauche


  8.  

    Entretien de Sales Assistant

    Candidat à l'entretien anonyme - Basingstoke, Angleterre (Royaume-Uni)
    Pas d’offre d’emploi
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé une entrevue à John Lewis (Basingstoke, Angleterre (Royaume-Uni)).

    Entretien

    Had a one to one interview then a group assessment. In the group assessment we were given a scenario and we all had to speak up and say what we will prioritise

    Questions d'entretien d'embauche

    • How would you give good customer service   1 réponse

  9.  

    Entretien de Seasonal Sales Associate

    Candidat à l'entretien anonyme
    Pas d’offre d’emploi
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé une entrevue à John Lewis.

    Entretien

    Group talk showed situations there was lots of different job things nd you had to explain what you would do in each situation. You werwe with otherpeoples and had to help them aswell

    Questions d'entretien d'embauche


  10.  

    Entretien de Selling Assistant

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé une entrevue à John Lewis (Londres, Angleterre (Royaume-Uni)) en novembre 2017.

    Entretien

    The process was very simple, very easy. Overall it was a good interview and the workers also made you feel at ease, which is good if (like me) it's your first interview

    Questions d'entretien d'embauche


  11.  

    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé une entrevue à John Lewis.

    Entretien

    Group interview. Put into a group of four and given a case study where we had to put a list of tasks in order of priority. Later, each candidate was given a paper with three questions based on situational judgement and we had 20 minutes to write our answers.

    Questions d'entretien d'embauche

    • A customer has come to the Click and Collect collection point but you realise her parcel has not yet arrived in your store.   Répondre à cette question

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