Questions d'entretien

Entretien pour Cash Office Clerk

-Toronto, ON

Sobeys

How do you handle an angry customer

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2 réponse(s)

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I will stay quite and listen very carefully with a smiling gesture so customer will feel my full attention is towards him while the customer is aggressive. Once customer will quite I will repeat someone of points which I will pick from what customer said to confirm and then i will make sure I will help customer on my own behalf. As customer is my first priority

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1

I just to be humble able they are angry because a customer is customer i want that they see im humble and good crew in my company

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