J'ai postulé en personne. Le processus a pris 1 semaine. J'ai passé un entretien chez Hilton (Toronto, ON) en juill. 2020
Entretien
It was a long interview (30 minutes) with the Front Desk Agent and the HR employee. There were roughly 20-30 questions about myself. my qualifications and situational questions. They did give time for you to understand and prepare to answer. However, it was pretty stressful.
Questions d'entretien [1]
Question 1
A customer filed a complaint about the kids making noise outside his/her. How would you deal with the kids' parents as well as the complaint?
The interview process was quick and transparent. I went through an online interview before being invited in for an in person interview. Although I was not hired, the process was easy and everybody in the process was very professional.
Questions d'entretien [1]
Question 1
If you are okay working all weekend nights and holidays
The interview process was well-organized, professional, and transparent. The interviewer communicated clearly, asked relevant questions related to the role, and created a comfortable environment. Overall, the process felt respectful, efficient, and aligned with Hilton’s high service standards.
One interview with the General Manager was thorough, understanding and been a great company to work for very flexible. Discussed work history, personality, how I handle situations. Full time hours.
Questions d'entretien [1]
Question 1
How would you handle a guest upset with their room?
