Questions entretien chez Harrods | Glassdoor.ca

Questions entretien chez Harrods

Entretiens chez Harrods

293 Avis sur les entretiens

Expérience

Expérience
64%
19%
17%

Obtenir un entretien

Obtenir un entretien
85%
4%
3%
3
3
2

Difficulté

2,7
Moyenne

Difficulté

Difficile
Moyenne
Facile
  1. Utile (65)  

    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Harrods.

    Entretien

    There is an initial phone conversation and then you are called to attend the assessment centre. This will be a group interview of max. 15 people and will last approximately one hour.
    If successful after a telephone/video interview, you may be asked to meet with one of our recruiters. This will be a face-to-face interview lasting approximately 45 minutes.If successful after an assessment centre or resourcing interview, you will be invited to a line manager interview. This will be a face-to-face interview with a hiring manager lasting approximately 45 minutes.

    Questions d'entretien d'embauche

    • How do you imagine your working day would be?   1 réponse

  2.  

    Entretien de Beauty Therapist

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé via une autre source. Le processus a pris +4 semaines. J'ai passé un entretien à Harrods (Londres, Angleterre (Royaume-Uni)).

    Entretien

    Phone call, then interview with salon manager, then another which will include a trade test, then another interview at Hammersmith which was a group interview.

    Group interview gave us each a random pic and asked us to present and sell. Had to stand up infront of everyone and do this. Introduce self etc.

    Questions d'entretien d'embauche

  3.  

    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris +4 semaines. J'ai passé un entretien à Harrods.

    Entretien

    I was a referral. Submitted my CV and booked for a in-store interview at Hammersmith HQ. First was a group activity. There were 4 people in my group. Basically the interviewer put the questions on a slide (around 5), and you and your teammates discuss about how to solve the problem. An interviewer will be in the group to do record your responses. The questions are mainly around how to provide good customer service. e.g. what will you do if a product is broken but your client needs it immediately. After that is a one to one interview with the interviewer. 5 questions, still mainly about how to deliver excellent customer service.

    Questions d'entretien d'embauche


  4.  

    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Entretien

    Very professional well spoken Was a nice environment to be in and was treated with respect and I gave my respect back , looked very smart and posh and spoke very well spoken

    Questions d'entretien d'embauche


  5. Utile (1)  

    Entretien de Sales Assistant

    Candidat à l'entretien anonyme - Hammersmith, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Harrods (Hammersmith, Angleterre (Royaume-Uni)) en janvier 2020.

    Entretien

    There was around 30 people for a group interview for approximately two position, it can be very difficult as it kills your confidence knowing you have such a huge competition.

    Questions d'entretien d'embauche

    • Come up with one product or service for Harrods and present that to the rest of the group.   1 réponse

  6.  

    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    Le processus a pris +2 semaines. J'ai passé un entretien à Harrods.

    Entretien

    I applied on the website and got a call maybe 5-7 days later saying that I had been invited for an interview. I had my interview with a lovely lady who ask me questions about my experience and customer service skills. After this interview I got a call 6 days laters day that I had an interview with the brand manager who conducted an informal interview which was nice for a change and then the next day I got the call saying I had been successful

    Questions d'entretien d'embauche


  7. Utile (2)  

    Entretien de Sales Associate

    Employé anonyme - Hammersmith, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +3 mois. J'ai passé un entretien à Harrods (Hammersmith, Angleterre (Royaume-Uni)) en octobre 2019.

    Entretien

    A very smooth and exciting interview process
    HR was very helpful and also the managers looked pretty chill.
    Of course the most challenging part is the 1:1 interview, but just be yourself.

    Questions d'entretien d'embauche

  8.  

    Entretien de Buyers Clerk

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Harrods (Londres, Angleterre (Royaume-Uni)) en octobre 2019.

    Entretien

    Very straightforward process overall. I initially had a screening phone call with a person from HR. They asked basic background and experience questions. This was then followed by two face to face interviews with the relevant team.

    Questions d'entretien d'embauche


  9.  

    Entretien de Christmas Temp Customer Assistant

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +1 semaine. J'ai passé un entretien à Harrods (Londres, Angleterre (Royaume-Uni)) en octobre 2019.

    Entretien

    I applied online and received the email for going to the Assessment Centre. I was lucky that I did not need to do the group interview or video interview, or any test (maybe because it's a temporary position). As the Assessment Centre, I had a chance to hear induction about the company and then had an individual interview. After 3 days, I got a call and got the job. Really simple.

    Questions d'entretien d'embauche

    • Tell about the situation when you only have a short time but provide excellent customer service?
      Do you think all customers should be treated fair?
      Do you think we should treat everyone the same way?
      What do you do if a customer complaint?
      A situation when a customer is desperately for an item but it's only one left and it's broken. What will you do?
      If you provide excellent customer service, how do you make sure that customer will come back?   Répondre à cette question

  10.  

    Entretien de Food Hall Assistant

    Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à Harrods (Londres, Angleterre (Royaume-Uni)) en octobre 2019.

    Entretien

    Online application, if successful you will then be called for a brief telephone interview just to discuss the role, hours & availability etc. You will then be invited to a group assessment - during this assessment you'll have a icebreaker introduction session, followed by two group tasks then a short 1:1 interview with the recruiter.

    Questions d'entretien d'embauche


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