Questions d'entretiens chez Great Western Railway | Glassdoor.ca

Questions d'entretiens chez Great Western Railway

Entretiens chez Great Western Railway

34 Avis sur les entretiens

Expérience

Expérience
44%
12%
44%

Obtenir un entretien

Obtenir un entretien
94%
3%
3%

Difficulté

3,1
Moyenne

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  1.  

    Entretien de Training Manager

    Candidat à l'entretien anonyme - Swindon, Wiltshire, South West England, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Great Western Railway (Swindon, Wiltshire, South West England, Angleterre (Royaume-Uni)) en janvier 2019.

    Entretien

    it is full on, you have to do online tests, then tests at one interview and then a group discussion and then if you pass this a one on one.

    Questions d'entretien d'embauche


  2. Utile (3)  

    Entretien de Customer Service

    Candidat à l'entretien anonyme - Swindon, Wiltshire, South West England, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Great Western Railway (Swindon, Wiltshire, South West England, Angleterre (Royaume-Uni)).

    Entretien

    The Assessment was very unprofessional. The two ladies unprepared and clearly showing that they had the recommended by a staff candidates they were supposed to select. They were in a rush to finish the assessment for some reason and discarded the best candidates to keep the ones that have no idea what work as a team means. Very disappointing, frustrating and deeply sad experience. Disrespect is the word that better define the whole process.

    Questions d'entretien d'embauche

    • Questions made and again, the two chosen candidates interfered all the time when a candidate was speaking. They acted in a very indelicate way, clearly showing that they do not know how to work as part of a team, but only individually.   1 réponse
  3. Utile (7)  

    Entretien de Train Manager

    Candidat à l'entretien anonyme - Swindon, Wiltshire, South West England, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 mois. J'ai passé un entretien à Great Western Railway (Swindon, Wiltshire, South West England, Angleterre (Royaume-Uni)) en janvier 2018.

    Entretien

    Very drawn out. Apply online and complete online assessment. Two weeks later attend assessment centre in Swindon for tests. These are purely competence based and individual. Success with that then wait 6 weeks for second assessment day, again at Swindon. This time it's two group exercises observed by 6 managers. Begs the question "How many GWR guard managers does it take to make a decision"! Out of the 5 of us I believe 3 were employable, but they clearly had their eyes set on one person who fitted their pigeon-holed management style and took one person through to interview. Sadly this means that the rest of us are denied the opportunity to apply for "similar" positions for the next six months. I'm concerned that by their position as an "inclusive employer" GWR is taking forward to interview applicants that don't fit their demographics just to meet that requirement.


  4.  

    Entretien de Train Manager

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 mois. J'ai passé un entretien à Great Western Railway.

    Entretien

    First step being the online testing I found the hardest, the maths questions were crazy hard and I'm sure I guessed most of them.

    If successful online you're invited to sit the 3part guards assessment testing some maths, verbal reasoning and concentration/ attention to detail. They send you practice papers for this which really help.

    Final part being group assessment, in a medium sized group (we were 6) you are given two tasks, one a group discussion to pick one solution to a problem out of 4 given debating pros and cons the other a topic to talk about.

    Those successful from this get an interview on the day and those not get sent home early.

    I think it was a very fair process even though I wasn't successful and would gladly try again. The guards assessment is valid for 3years so if you get through to next stage you don't have to sit that again in that time which is great.

    Questions d'entretien d'embauche

    • Give an example of how you've persuaded someone into your way of thinking.   1 réponse

  5. Utile (16)  

    Entretien de Customer Service Host

    Candidat à l'entretien anonyme - Londres, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 4 jours. J'ai passé un entretien à Great Western Railway (Londres, Angleterre (Royaume-Uni)) en août 2015.

    Entretien

    I applied online and completed the assessment. I then received a few days later telling me that I needed to book a telephone interview as I had passed the application stage online and was on to the next stage. I did this and had a telephone interview a few weeks later which was very rushed by the interviewer who kept on interrupting me and reminding me I had to be quick with replies. In total honesty, I have passed telephone assessments with train companies that pay a much higher salary than these guys. They pay you about £20,000 to begin and then it goes up by a grand which for London is ridiculously low and exploitative given the cost of living there. I seriously don't know what they expect you to do but by god the interviewer was clearly of the "I'm alright jack mentality" and very judgemental making out that my past work experiences were nothing great even though I have had years of experience in this field. A very unprofessional approach used by this guy and I won't be applying here ever again.

    Questions d'entretien d'embauche

    • Explain situations at work where you delivered great customer service and what it means to you   1 réponse

  6.  

    Entretien de Customer Service Host

    Candidat à l'entretien anonyme - Swindon, Wiltshire, South West England, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 mois. J'ai passé un entretien à Great Western Railway (Swindon, Wiltshire, South West England, Angleterre (Royaume-Uni)) en août 2019.

    Entretien

    Filled out the online application form. Heard back from GWR that I needed to complete an online assessment. After that was completed, I received another email saying I needed to complete another assessment. After completing the assessment, I didn’t hear back from them for about 6 weeks. I’d gone on holiday to Spain and got back and still not heard from them. Then one evening boom I receive an email congratulating me and asking me to come to their assessment centre in Swindon which I was happy about. No information about what the interview/ assessment entailed was given. Did my own little research on the company and all. Went for the assessment and we were split into 3 Groups and were asked to do a presentation. After that, we then did a listening test and then a numeracy test as well. Then we were given a little break. After the break, they split us again into 3 groups and asked up to do a little presentation about filling the trolley with snack and drinks on a hot summer afternoon after lunch and explain why we chose the items we did. Once that was done, they give us another little break and then to our surprise the so-called interviewers came in and asked 3 people out of the 13 or so of us to leave the room and then one of the other interviewers came in and told the rest of us that we weren’t successful: JUST LIKE THAT! And asked us to leave. Everyone was gobsmacked as we all thought we did well (apparently not). In fact, one of the Candidates selected had trainers on and didn’t even make an effort to look smart. Really surprising tbh. Has to be one of the weirdest interview processes I’ve ever experienced.

    Questions d'entretien d'embauche

    • Was in a group. They asked us what How important standards are to a company. They asked one of the other groups what they knew about GWR.   Répondre à cette question

  7. Utile (2)  

    Entretien de Customer Service Host

    Candidat à l'entretien anonyme - Londres, Angleterre (Royaume-Uni)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    Le processus a pris +3 semaines. J'ai passé un entretien à Great Western Railway (Londres, Angleterre (Royaume-Uni)).

    Entretien

    Introductions, split in to groups for a presentation, listening test and group discussion. No point going if you're not fitting their aesthetic that they look for. The HR lady is rough around the edges and the whole process is unfair. Surely an interview should go along with an assessment.

  8. Utile (20)  

    Entretien de Customer Service Host

    Employé anonyme - Plymouth, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Great Western Railway (Plymouth, Angleterre (Royaume-Uni)) en mars 2012.

    Entretien

    Interviewed by 3 people, all of which were friendly and made you feel at ease. Sat in a room on the station platform. Was asked about my background, what I could bring to the company. Several tests I had to do involving numeracy,

    Questions d'entretien d'embauche


  9. Utile (39)  

    Entretien de Customer Service Host

    Employé anonyme - Stourbridge, Angleterre (Royaume-Uni)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    Le processus a pris +8 semaines. J'ai passé un entretien à Great Western Railway (Stourbridge, Angleterre (Royaume-Uni)).

    Entretien

    It took 4 weeks , telephone interview, easy group assesment in Swindon and in 24 hours email invinting for interview in Paddington . Standard interview , examples about customer service, team , deal with a difficult customer etc

    Questions d'entretien d'embauche

    • An example of when you had conflict at work   3 Réponses

  10. Utile (12)  

    Entretien de Customer Service Host

    Candidat à l'entretien anonyme - Swansea, Pays de Galles (Royaume-Uni)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à Great Western Railway (Swansea, Pays de Galles (Royaume-Uni)).

    Entretien

    Attended the assessment centre in Swansea. There was about 20 people whom were degree educated and very mature people. The staff who were conducting the recruitment only accepted two people, whom were under 21 and produced less input than the others who were there. Such a bias approach towards recruiting.


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