Questions d'entretiens pour le poste de Associate Account Manager chez Glassdoor | Glassdoor.ca

Questions d'entretiens pour le poste de Associate Account Manager chez Glassdoor

Entretiens chez Glassdoor

14 Avis sur les entretiens

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Utile (2)  

Entretien de Associate Account Manager

Candidat à l'entretien anonyme - Chicago, IL (États-Unis)
Offres d'embauche déclinées
Expérience négative
Entretien dificile

Candidature

J'ai postulé en ligne. J'ai passé un entretien à Glassdoor (Chicago, IL (États-Unis)).

Entretien

I went through a typical phone screening, which then leads into a mock sales call where I had to work through a deck in 20 minutes to three employees over a conference call. From there I was invited into the Chicago office for a 30 minute interview with the VP of SMB Sales. When I arrived she told me that was a mistake and that I will actually be talking to three other employees as well.

Up until the in-person interview, it was a very positive experience.

The woman who was interviewing me started out with a brain teaser " Suppose you had eight identical balls. One of them is slightly heavier and you are given a balance scale. What's the fewest number of times you have to use the scale to find the heavier ball?" - or something similar. I had seen the question in the past so I knew the answer, and she got upset I knew it so quickly and proceeded to drill me about my SAT and ACT scores, and after telling her I got a 30 on my ACT she responded with "Is that even good"?

We moved on by her asking me what questions I had for her to which I started with "tell me about your time at Glassdoor and how you got where you are", her response was "I'll turn that around on you, what do I do here"? After answering incorrectly she sat back and asked me if I even prepped for the interview and if I was wasting her time. Finally, after 20 more minutes of our interview, she stood up to leave so I stood and extended my hand, which she just looked at confused. So I asked if I will see her again, and she answers "Well, we'll see how you do".

Three more employees in the position come around and have more conversational questions probably looking for a culture fit. Everyone else was lovely.

They finally got back to me a few days later and I couldn't start for 3 months so the timing was off and they asked for me to reach back out when it was closer to when I could start.

It was one of my first interviews straight out of college and honestly was the most humiliated and dejected I ever felt in the interview process. For a company that prides themselves on transparency, they should be more cognizant of how they treat job candidates.

Questions d'entretien d'embauche

  • "Suppose you had eight identical balls. One of them is slightly heavier and you are given a balance scale. What's the fewest number of times you have to use the scale to find the heavier ball?"   2 Réponses

Réponse de Glassdoor

8 mars 2019 – VP, Sales SMB

Thank you so much for taking the time to share your experience with us. As the head of our SMB business, I am so sorry that we left a negative impression with you- that certainly was not our... Voir plus

Autres avis d'entretien pour Glassdoor

  1. Utile (4)  

    Entretien de Associate Account Manager

    Employé anonyme - Chicago, IL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris +1 semaine. J'ai passé un entretien à Glassdoor (Chicago, IL (États-Unis)) en juillet 2016.

    Entretien

    The interview process at Glassdoor was extensive but very pleasant. I had a total of 7 different meetings from a phone screening, to a sales pitch, to in-office interviews. The process moved quickly which was great. Everyone I spoke with and interviewed with was friendly and very eager to answer any questions. It was great experience!

    Questions d'entretien d'embauche

    • Tell me about a time you had to convince someone to do something they didn't want to...   1 réponse

  2.  

    Entretien de Associate Account Manager

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris une semaine. J'ai passé un entretien à Glassdoor en août 2016.

    Entretien

    The interview process at Glassdoor was great. I had contact with a total of 7 different employees. Their interview process started with an HR phone screen, a video interview with one of the Managers, a sales pitch, and three in-person interviews. Although the interview process seems extensive it was refreshing to find a company who wants to hire the right employee and make sure the employee is capable to put in the work and do the job they are interviewing for. Everyone throughout the process was super helpful, welcoming, and transparent.

    Questions d'entretien d'embauche

    • If you were given a book of business, how would you handle it?

      The sales pitch is difficult, but make sure to do your research and come prepared.   1 réponse
  3. Utile (12)  

    Entretien de Associate Account Manager

    Candidat à l'entretien anonyme - Mill Valley, CA (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Glassdoor (Mill Valley, CA (États-Unis)) en septembre 2016.

    Entretien

    Overall, a frustrating experience. I went through 2 interviews & a Sales Pitch. The first 2 interviews were very straightforward i.e. tell us about yourself, what attracted you to Glassdoor, etc., while the Sales Pitch requires a lot of time & preparation, but comes across as a good taste of the job's duties.

    My main frustration with this experience is how the interviewers handled it. I initially thought that each interviewer was very genuine & professional. However, following the Sales Pitch, no one ever reached back out to at least tell me I wouldn't be offered the job. The same people that had been so friendly & easy to talk to suddenly became impossible to reach. I sent a "Thank you" email & still have not heard back. It was like they would only talk to you if they think you could be of use to them. Once they realized I wasn't, I immediately wasn't even worth a quick email telling me the status of my application. This was especially frustrating because the people I had given the Sales Pitch to specifically told me someone would reach out to tell me the status of my application.

    I also thought the structure of how the Sales Pitch was graded wasn't entirely fair. I was criticized because the questions I asked weren't "specific enough". This is something that could have EASILY been corrected if this had been outlined more clearly in the guideline. The prompt for the Sales Pitch stated to ask questions, but it didn't outline how important it was to make your questions very specific. I made a point of asking many questions during the Sales Pitch. This was also an ENTRY LEVEL position, where you can easily be taught this. To be critiqued on something so harshly when I could've easily prevented this if they just made this more clear was really unfair in my opinion.

    I had a high level of respect for Glassdoor & really high hopes of contributing as a team member. Because of the way I was treated during the interview process, I've lost that respect.

    Questions d'entretien d'embauche

    • What is something you feel very passionate about? Name a time that you had to convince someone of this belief?

      Why are you interested in Sales?

      Name a very difficult experience for you & how you dealt with it.   1 réponse

  4.  

    Entretien de Associate Account Manager

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé via une recommandation d'un employé. J'ai passé un entretien à Glassdoor.

    Entretien

    I had the craziest and most amazing interview process with Glassdoor. I was about to leave town and had a pending offer from another company, so Glassdoor whisked me through the interview process in a few days, including weekend days. I spoke on the phone with a recruiter, then the manager, and then the director of the team. Each conversation was unique and added more insight as to the people and culture of Glassdoor. The discussion with the director was most like a formal interview but was still conversational and fun.

    The final step was the Mock Sales Pitch, which was challenging but extremely rewarding! The team sent me a mock sales deck with Glassdoor information and guidelines for a scenario. This was the most fun and unique interview process I've ever been through. If you prepare a ton it pays off and sheds a lot of light on what you'll be doing in a sales growth role. If you don't enjoy the mock sales pitch you probably won't enjoy the job. Some of the other interview reviews spoke negatively about this final step in the interview process, saying it could be learned on the job. I have no prior sales experience but took the initiative to do a ton of research both about sales and with the Glassdoor-specific resources they provided and it paid off. It's not impossible, you just have to want it badly enough!

    Questions d'entretien d'embauche

    • Tell me about a time you demonstrated grit.   1 réponse

    Réponse de Glassdoor

    29 août 2017 – Sr. Manager, Talent Acquisition

    I’m glad to see the interview process went so well and am beaming with pride for our team. Thanks for interviewing with us and welcome to Glassdoor!


  5. Utile (3)  

    Entretien de Associate Account Manager

    Employé anonyme - Mill Valley, CA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 mois. J'ai passé un entretien à Glassdoor (Mill Valley, CA (États-Unis)) en décembre 2016.

    Entretien

    The interview process took about 2 months total, which was surprising, but I had an incredible experience. I had a phone screening with my recruiter, a phone screening with my manager, a mock pitch presentation with 3 managers, and then finally an in person interview with 3 managers at the Mill Valley location. That totals 4 interviews over the course of 2 months.

    The true shining star of my interview process was my recruiter, Kate. She was, by far, the best recruiter I've ever worked with. She was warm, friendly, and extremely helpful throughout the entire experience. We ended up communicating through text, and she was always immediately available when I had a question. She was always willing to schedule a call with me during her off hours (we were on two different time zones). A day before every interview, she made sure we had a prep call to prepare. 5 minutes before every interview, she would send me a "good luck" text to reassure me. I never felt like just another new hire she needed to hit her personal quota — I felt like she genuinely saw talent in me and was there to assist me throughout the entire experience. If you're reading this, Kate, thank you again for the help!

    Questions d'entretien d'embauche

    • Would you consider yourself more of a hunter or a farmer, and why?   2 Réponses

  6.  

    Entretien de Associate Account Manager

    Employé anonyme - Mill Valley, CA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Glassdoor (Mill Valley, CA (États-Unis)) en juillet 2017.

    Entretien

    The entire process took about 3 weeks. It would've been sooner if it weren't for some scheduling conflicts with some managers going on vacation plus the July 4th holiday weekend. I love the Glassdoor recruiters because I felt like I could rely on them throughout the entire process, my recruiter would check up on me after every round and was readily available to chat whenever I had any questions. First round was with the recruiter, basic background information to see if I was a good fit. The recruiter sent me a personality quiz to follow up after chatting. Second round was with the AAM hiring manager, went in depth about my experiences and more situational questions. Third round is the hardest, the mock sales pitch. They made the instructions very transparent, you have to come up with a pitch with the deck of slides given to you. Use your time wisely and do research! Only 1 in 8 people move on from the sales pitch to the final round. During the final in person interview, I interviewed with 4 people, 30 minutes with each person. Like most people said on here, I thoroughly enjoyed talking with every single person in the company. I got an offer the same day of the in person interview (:

    Questions d'entretien d'embauche

    • Q: Tell me about your strengths and weaknesses.   2 Réponses

  7.  

    Entretien de Associate Account Manager

    Employé anonyme - Chicago, IL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Glassdoor (Chicago, IL (États-Unis)) en avril 2017.

    Entretien

    The interview process happened in 5 stages - a phone screening with a recruiter, a phone conversation with a sales/hiring manager, a mock sales pitch, a skype interview and an on-site interview. The mock sales pitch was the most challenging part, but once you sat down and worked with the deck that they gave you it is actually a cool opportunity to see what you would actually be doing on the job.

    Questions d'entretien d'embauche

    • If you could pick one brand to represent who you are, what brand would it be?   3 Réponses
  8.  

    Entretien de Associate Account Manager

    Employé anonyme - Chicago, IL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Glassdoor (Chicago, IL (États-Unis)) en août 2017.

    Entretien

    I applied for the Associate Account Manager position (Chicago Office) in August 2017. Overall, I had an amazing interview process with Glassdoor and it took about 3 weeks until I received a full time offer. The interview process was three steps, each of which were very conversational and with great people! First, was an initial phone screening with the team Manager which was very positive and conversational. Second, was a mock sales pitch call which I personally thought was the most fun part of the interview process. One definitely has to prepare in order to get through this sales pitch effectively, but if done right it is very rewarding. The sales pitch gives you an idea of what you will be doing for day-to-day tasks. The final interview consisted of a four round, in-person interview which was also very relaxed and conversational! Glassdoor employees definitely care about who you are as a person and helping you find a right fit! I truly enjoyed my interview process and am so excited to officially start working at Glassdoor!

    Questions d'entretien d'embauche

    • How would I manage a future book of business as an Associate Account Manager?   1 réponse
    • What drives me to be in sales?   1 réponse

    Réponse de Glassdoor

    25 oct. 2017 – CHRO

    Thank you for sharing your thoughts. I am happy to hear you had a great experience and decided to join our team. And, you're right - We do look to find the right fit because we know it leads to a... Voir plus


  9. Utile (55)  

    Entretien de Associate Account Manager

    Employé anonyme - Chicago, IL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    Le processus a pris 3 semaines. J'ai passé un entretien à Glassdoor (Chicago, IL (États-Unis)) en novembre 2017.

    Entretien

    This was the most fun and interactive interview process I have ever been apart of. The whole point is to really get to know the candidate, which many companies lack nowadays. The interview consisted of 4 steps and the whole process took about 3 weeks. The first step is a brief phone screening with a recruiter - I had Linda who was an absolute gem to work with through out the entire interview process. The second step was a phone call with the hiring manager - Come with a reason why you are leaving your current position and why you would be a good fit for GD. The third, and in my opinion, the most difficult part of the interview process, was the product pitch. GD provides you with all of the necessary tools to be successful - Be sure to practice, practice, practice! The fourth and final step was an in person meeting with sales managers/directions. This portion was surprisingly pleasant and conversational - Not nearly as intense as most interviews. I heard back the same day and am ecstatic that GD has welcomed me into their family!

    Questions d'entretien d'embauche

    • If you were a brand, which one would you be?   4 Réponses
    • Name a time where you had to tell someone something they did not want to hear   4 Réponses
    • What are 2 strengths and 2 weaknesses you have?   2 Réponses

    Réponse de Glassdoor

    28 nov. 2017 – Chief Human Resources Officer

    Welcome to the Glassdoor family! And thank you for taking the time to give us some positive feedback! If you're happy, we're happy :) Carmel


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