Questions entretien Customer Service Representative chez FIS | Glassdoor.ca

Questions entretien Customer Service Representative chez FIS

Entretiens chez FIS

30 Avis sur les entretiens

Expérience

Expérience
74%
13%
13%

Obtenir un entretien

Obtenir un entretien
66%
28%
3%
3

Difficulté

2,4
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Service Representative

Employé anonyme - Saint Petersburg, FL (États-Unis)
Offre acceptée
Expérience neutre
Entretien facile

Candidature

J'ai postulé en ligne. J'ai passé un entretien à FIS (Saint Petersburg, FL (États-Unis)) en septembre 2020.

Entretien

good and easy made me feel comfortable I have a good feeling about this position and company. i look forward to seeing if i got the position. The company seems reputable and very competitive pay

Questions d'entretien d'embauche

  • How many years of customer service do i have?   1 réponse

Autres avis d'entretien pour FIS

  1.  

    Entretien de Customer Service Representative

    Candidat à l'entretien anonyme
    Aucune offre d'embauche
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé via un recruteur. Le processus a pris 2 semaines. J'ai passé un entretien à FIS en janvier 2019.

    Entretien

    Emailed for a phone interview and scheduled with recruiter via email. After phone interview , offered to come in for in person interview. After in person, verbally offered position but notified via email 2 days later that hiring freeze put into effect. Verbal offer could not be honored. But I see the position I applied for being reposted. If there’s a freeze in effect why are you posting the jobs?

    Questions d'entretien d'embauche

    • Describe a time when you had to deal with an irate customer, how did you handle it and what were the outcomes?   1 réponse

  2. Utile (19)  

    Entretien de Customer Service Representative

    Candidat à l'entretien anonyme - Milwaukee, WI (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé via une agence de recrutement. J'ai passé un entretien à FIS (Milwaukee, WI (États-Unis)).

    Entretien

    I got an interview through a staffing service. The interview questions weren't hard, they just seemed repetitive. The interviewer was not very friendly, she was checking her phone while I was answering questions, which made it somewhat uncomfortable. 

    Questions d'entretien d'embauche

  3. Utile (1)  

    Entretien de Customer Service Representative

    Employé anonyme - Little Rock, AR (États-Unis)
    Offre acceptée
    Expérience négative
    Entretien dificile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à FIS (Little Rock, AR (États-Unis)) en avril 2017.

    Entretien

    Hiring process was great. Contact was easy. Interview questions were challenging, but stuck to the subject. Supervisor was about self motivation. Very quick and efficient process. Overall hopes and expectations were high for this job.

    Questions d'entretien d'embauche


  4.  

    Entretien de Customer Service Representative

    Employé anonyme
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à FIS en mars 2017.

    Entretien

    I applied for FIS and received a phone interview a week later. They asked me could I do mandatory overtime, told me the base pay, and asked me what shift I could work. Then told me the next step was an assessment and I chose to come on site to take it the next day. The HR person told me immediately after I took the test that I did well and schedule an interview for the next day. The interview was 15 minutes long. I made conversation and then she asked me four customer service questions related to past experiences. She asked did I have any questions and then it was over. Two hours later I received a call the the job offer.

    Questions d'entretien d'embauche

    Négociation

    No negotiation. It was one entry level pay rate.


  5. Utile (5)  

    Entretien de Customer Service Representative

    Employé anonyme - Little Rock, AR (États-Unis)
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien à FIS (Little Rock, AR (États-Unis)).

    Entretien

    Applied, called the back the day after answer scheduled an interview. The interview went extremely well, all my questions were answered fully. Asked about past jobs, my experience with customer service, I was offered a position on the spot.

    Questions d'entretien d'embauche


  6.  

    Entretien de Customer Service Representative

    Employé anonyme - Atlanta, GA (États-Unis)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à FIS (Atlanta, GA (États-Unis)) en juillet 2016.

    Entretien

    Good, the lady who interviews me was very nice. We started off with small talk which led into an interview. I was calm and answered all the questions. No question was too hard. I got hired on the spot.

    Questions d'entretien d'embauche

    • How would you handle angry customer.   1 réponse

  7.  

    Entretien de Customer Service Representative

    Employé anonyme - Saint Petersburg, FL (États-Unis)
    Offre acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à FIS (Saint Petersburg, FL (États-Unis)) en juin 2016.

    Entretien

    My Interview was pretty easy. When you go in HR make you take a test, just to see how fast you type and multitask. I was interviewed by two managers.They just asked scenario questions nothing major, and about your previous employments. I was offered a job same day.

    Questions d'entretien d'embauche

  8.  

    Entretien de Customer Service Representative

    Employé anonyme - Tampa, FL (États-Unis)
    Offre acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à FIS (Tampa, FL (États-Unis)) en mai 2016.

    Entretien

    It was very fast paced, and I got the job on spot, interview with a recruiter and then with the assistant manager, the process lasted 2 hours, they were all so kind

    Questions d'entretien d'embauche


  9.  

    Entretien de Customer Service Representative

    Employé anonyme - Northport, AL (États-Unis)
    Offre acceptée
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à FIS (Northport, AL (États-Unis)) en mai 2016.

    Entretien

    It was pretty easy, two-fold. Sit down interview and then online test. i felt that both parts were pretty simple. They have walk-in interviews on Wednedays to offset the high turnover rate

    Questions d'entretien d'embauche

    • Tell me about yourself in a difficult situation?   1 réponse

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