Questions d'entretiens pour le poste de Customer Service Representative chez FIS | Glassdoor.ca

Questions d'entretiens pour le poste de Customer Service Representative chez FIS

Entretiens chez FIS

28 Avis sur les entretiens

Expérience

Expérience
79%
7%
14%

Obtenir un entretien

Obtenir un entretien
63%
29%
4%
4

Difficulté

2,4
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Service Representative

Employé anonyme - Saint Petersburg, FL (États-Unis)
Offre d'embauche acceptée
Expérience positive
Entretien facile

Candidature

J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à FIS (Saint Petersburg, FL (États-Unis)) en juin 2016.

Entretien

My Interview was pretty easy. When you go in HR make you take a test, just to see how fast you type and multitask. I was interviewed by two managers.They just asked scenario questions nothing major, and about your previous employments. I was offered a job same day.

Questions d'entretien d'embauche

Autres avis d'entretien pour FIS

  1.  

    Entretien de Customer Service Representative

    Employé anonyme - Little Rock, AR (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 1 jour. J'ai passé un entretien à FIS (Little Rock, AR (États-Unis)) en janvier 2016.

    Entretien

    Very easy very fun straight forward interview question not to hard mangement was very friendly and relaxed mainly focused on how you would interact with the customer wether you were dealing with very angry customers or customers that call with just a simple question. Just know how to deal with any type of guest with the same attitude and the same structure.

    Questions d'entretien d'embauche

    • How would you handle a angry customer?   1 réponse

  2.  

    Entretien de Customer Service Representative

    Employé anonyme - Tampa, FL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 jours. J'ai passé un entretien à FIS (Tampa, FL (États-Unis)) en mai 2016.

    Entretien

    It was very fast paced, and I got the job on spot, interview with a recruiter and then with the assistant manager, the process lasted 2 hours, they were all so kind

    Questions d'entretien d'embauche

  3.  

    Entretien de Customer Service Representative

    Employé anonyme - Atlanta, GA (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à FIS (Atlanta, GA (États-Unis)) en juillet 2016.

    Entretien

    Good, the lady who interviews me was very nice. We started off with small talk which led into an interview. I was calm and answered all the questions. No question was too hard. I got hired on the spot.

    Questions d'entretien d'embauche

    • How would you handle angry customer.   1 réponse

  4. Utile (5)  

    Entretien de Customer Service Representative

    Employé anonyme - Little Rock, AR (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien à FIS (Little Rock, AR (États-Unis)).

    Entretien

    Applied, called the back the day after answer scheduled an interview. The interview went extremely well, all my questions were answered fully. Asked about past jobs, my experience with customer service, I was offered a position on the spot.

    Questions d'entretien d'embauche


  5. Utile (1)  

    Entretien de Customer Service Representative

    Employé anonyme - Little Rock, AR (États-Unis)
    Offre d'embauche acceptée
    Expérience négative
    Entretien dificile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à FIS (Little Rock, AR (États-Unis)) en avril 2017.

    Entretien

    Hiring process was great. Contact was easy. Interview questions were challenging, but stuck to the subject. Supervisor was about self motivation. Very quick and efficient process. Overall hopes and expectations were high for this job.

    Questions d'entretien d'embauche


  6. Utile (18)  

    Entretien de Customer Service Representative

    Candidat à l'entretien anonyme - Milwaukee, WI (États-Unis)
    Aucune offre d'embauche
    Expérience négative
    Difficulté moyenne

    Candidature

    J'ai postulé via une agence de recrutement. J'ai passé un entretien à FIS (Milwaukee, WI (États-Unis)).

    Entretien

    I got an interview through a staffing service. The interview questions weren't hard, they just seemed repetitive. The interviewer was not very friendly, she was checking her phone while I was answering questions, which made it somewhat uncomfortable. 

    Questions d'entretien d'embauche


  7. Utile (2)  

    Entretien de Customer Service Representative

    Employé anonyme - Northport, AL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à FIS (Northport, AL (États-Unis)) en février 2016.

    Entretien

    The interview process was really easy. The lady who interviewed me was real nice & laid back. She took me on the call floor to a table & just asked a few questions. Whole interview probably 15 minutes or less. 3 days later I received a call saying I got the job.

    Questions d'entretien d'embauche

  8.  

    Entretien de Customer Service Representative

    Employé anonyme
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à FIS en mars 2017.

    Entretien

    I applied for FIS and received a phone interview a week later. They asked me could I do mandatory overtime, told me the base pay, and asked me what shift I could work. Then told me the next step was an assessment and I chose to come on site to take it the next day. The HR person told me immediately after I took the test that I did well and schedule an interview for the next day. The interview was 15 minutes long. I made conversation and then she asked me four customer service questions related to past experiences. She asked did I have any questions and then it was over. Two hours later I received a call the the job offer.

    Questions d'entretien d'embauche

    Négociation

    No negotiation. It was one entry level pay rate.


  9.  

    Entretien de Customer Service Representative

    Employé anonyme - Little Rock, AR (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à FIS (Little Rock, AR (États-Unis)) en août 2015.

    Entretien

    Did application, got a callback within 2 weeks. Did one interview, got the job the same day. went down stairs to HR to start paperwork & pick off days. Sent the recruiter proof of high school diploma. started 2 weeks later.

    Questions d'entretien d'embauche

    • Regular questions: name an issue you had @ old job & how did you solve it, why did you quit, what are you looking for. reliable transportation...are you in school..how do I feel about handling a high volume of calls. .... generic question/ things like that.   1 réponse

Ne manquez aucun emploi que aimez
Ajoutez un CV pour postuler facilement à des offres depuis n'importe où. C'est simple à configurer.