Questions entretien Customer Service Associate chez FIS | Glassdoor.ca

Questions entretien Customer Service Associate chez FIS

Entretiens chez FIS

10 Avis sur les entretiens

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Utile (1)  

Entretien de Customer Service Associate

Candidat à l'entretien anonyme
Aucune offre d'embauche
Expérience négative
Difficulté moyenne

Candidature

J'ai postulé en personne. Le processus a pris +2 semaines. J'ai passé un entretien à FIS.

Entretien

Applied online, was contacted by a recruiter, went in for an interview, interviewer told me that the recruiter would reach out. A week passed and I wrote the recruiter to see the status , never heard back...unprofessional

Questions d'entretien d'embauche

Autres avis d'entretien pour FIS

  1.  

    Entretien de Customer Service Associate

    Employé anonyme - Northport, AL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 6 jours. J'ai passé un entretien à FIS (Northport, AL (États-Unis)) en mars 2016.

    Entretien

    I applied to FIS and 2-3 days later I got a call from their recruiter in Human Resources. I had a telephone interview and she asked would I still be interested and I said yes. She then sent me an email with an assessment test and told me if I could get it finished that day that she could go ahead and schedule me an interview for the next day. I finished the assessment and she called back and told me that I had done really well and we scheduled an interview. My interview was at 11:00, I arrived at 10:45 and left at 11:09. The interview was not hard at all, the supervisor made me feel comfortable like I was talking to one of my friends. At the 3:00 that same day, I call from the recruiter again saying that I had done really well again and they were offering me the job.

    Questions d'entretien d'embauche

    Négociation

    There is no negotiation, everybody gets same base pay.


  2. Utile (2)  

    Entretien de Customer Service Associate

    Employé anonyme - Northport, AL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à FIS (Northport, AL (États-Unis)) en janvier 2016.

    Entretien

    The process was very comfortable. They began with asking a few questions they had about my experience. After that, they asked some pretty standard questions about conflict resolution and things like that. They gave a decently detailed description of what the job would entail, along with a rundown of the attendance policy. After that, they gave me 15 minutes to ask my own questions. Some advice? Ask questions. It shows you'very actively engaged about what they've spoken to you about.

    Questions d'entretien d'embauche

  3.  

    Entretien de Customer Service Associate

    Employé anonyme - Saint Petersburg, FL (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à FIS (Saint Petersburg, FL (États-Unis)) en novembre 2015.

    Entretien

    Met with a recruiter and a department supervisor. Talked about experience and the role. What to expect. Benefits. Shifts. Fairly simple process. Walked out with a job offer. I can't think of anything else to say to make the 50 word minimum. Blah blah blah blah

    Questions d'entretien d'embauche

    • Why do you want the shift that you want   1 réponse

  4.  

    Entretien de Customer Service Associate

    Employé anonyme - Little Rock, AR (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris +2 semaines. J'ai passé un entretien à FIS (Little Rock, AR (États-Unis)) en février 2014.

    Entretien

    The interview went pretty well. The supervisor that interviewed me was very friendly from the beginning, made me feel very comfortable which of course made the interview process even easier and less stressful. He started by asking few questions about myself, then we moved to education and experience questions. Finally i was given a series of scenario an was asked what i would do in those cases and if in the past i have been in those scenario if so how did i manage.

    Questions d'entretien d'embauche


  5.  

    Entretien de Customer Service Associate

    Candidat à l'entretien anonyme - Little Rock, AR (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris une semaine. J'ai passé un entretien à FIS (Little Rock, AR (États-Unis)).

    Entretien

    Took about a week to get offered an interview. I haven't got hired quite yet but then again the interview was this week. The questions were a bit hard but nothing you can't handle. The interviewer seemed a bit "mean" but I never let other peoples personalities bother me. Anyways, the interview starts off by telling you pretty much what you already know. That you have to be flexible and how much pay you would receive. Then, the questions begin. Pretty much only about your previous work experience.

    Questions d'entretien d'embauche


  6. Utile (2)  

    Entretien de Customer Service Associate

    Candidat à l'entretien anonyme - Gurgaon, Haryana (Inde)
    Aucune offre d'embauche
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé via une agence de recrutement. Le processus a pris 2 jours. J'ai passé un entretien à FIS (Gurgaon, Haryana (Inde)) en octobre 2019.

    Entretien

    It's via consultancy and involves 3 rounds ESSAY, HR and final at FIS which is assement of English in grammar, passage based questions.. totally 4 sections each of 10 minutes involved 8-12 questions on computer.

    Questions d'entretien d'embauche

    • tell me about your self, your last chat with any customer service, proposal for improvement in chat/voice service   1 réponse

  7. Utile (1)  

    Entretien de Customer Service Associate

    Candidat à l'entretien anonyme - Gurgaon, Haryana (Inde)
    Offres d'embauche déclinées
    Expérience négative
    Entretien facile

    Candidature

    J'ai postulé via une recommandation d'un employé. Le processus a pris 1 jour. J'ai passé un entretien à FIS (Gurgaon, Haryana (Inde)) en juillet 2017.

    Entretien

    a normal HR round to check comm skills followed by a written test on random topic then finally and operations round. the HR s are common mediocre comm skills guys and girls who will just look at your face if you outhsine them in speaking and they just flaunt accents that too wrong north american one.

    Questions d'entretien d'embauche

  8.  

    Entretien de Customer Service Associate

    Employé anonyme - Makati City (Philippines)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé en personne. Le processus a pris +4 semaines. J'ai passé un entretien à FIS (Makati City (Philippines)) en juillet 2017.

    Entretien

    It takes 12hrs for the whole process.First is initial interview, it's just about your personal details like 'tell me about yourself'.Then computer knowledge assestment, it's basic computer knowledge and grammar test.Then on final interview, they will test your knowledge about the process.

    Questions d'entretien d'embauche

    • for initial, it's more on your personal background.for final interview, at least you know a bit of the process   Répondre à cette question

  9.  

    Entretien de Customer Service Associate

    Employé anonyme - Gurgaon, Haryana (Inde)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé via un recruteur. Le processus a pris 2 jours. J'ai passé un entretien à FIS (Gurgaon, Haryana (Inde)) en juillet 2015.

    Entretien

    They keep us waiting for a long time in between rounds. You would not know what is happening nor will you have any idea about the rounds left. You will keep guessing.

    Questions d'entretien d'embauche


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