Questions entretien Customer Service Representative chez Chase | Glassdoor.ca

Questions entretien Customer Service Representative chez Chase

Entretiens chez Chase

26 Avis sur les entretiens

Expérience

Expérience
76%
20%
4%

Obtenir un entretien

Obtenir un entretien
80%
10%
5%
5

Difficulté

2,8
Moyenne

Difficulté

Difficile
Moyenne
Facile

 

Entretien de Customer Service Representative

Employé anonyme - Heathrow, FL (États-Unis)
Offre d'embauche acceptée
Expérience positive
Difficulté moyenne

Candidature

J'ai postulé via une recommandation d'un employé. J'ai passé un entretien à Chase (Heathrow, FL (États-Unis)) en février 2017.

Entretien

Quick and easy. A week process and easy to submit background info. Hiring managers were quick and blunt. Easy and upbeat hr dept. interview questions are behavior based and eccentric diction is helpful. Articulation is key. Hiring staff will aid in interview questions and attire.

Questions d'entretien d'embauche

Autres avis d'entretien pour Chase

  1.  

    Entretien de Customer Service Representative

    Employé anonyme - Dallas, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien à Chase (Dallas, TX (États-Unis)) en octobre 2014.

    Entretien

    It was a good interview, didn't feel too much pressure from the direct report supervisor. Was asked common interview questions and by the end of the interview you could tell your chance if you probably will be hired.

    Questions d'entretien d'embauche


  2.  

    Entretien de Customer Service Representative

    Employé anonyme - Tempe, AZ (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. Le processus a pris 5 jours. J'ai passé un entretien à Chase (Tempe, AZ (États-Unis)) en décembre 2017.

    Entretien

    you applied online and they really quick to send you an email to make an appointment to do the digital interview. they ask about 8 question and you answer with a recorded video you have time to pratice they give you 30 second to come up with an answer for each question and 3 min to answer

    Questions d'entretien d'embauche

    • explain why you be a good fit at chase   1 réponse
  3.  

    Entretien de Customer Service Representative

    Employé anonyme - San Antonio, TX (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en personne. Le processus a pris 1 jour. J'ai passé un entretien à Chase (San Antonio, TX (États-Unis)) en août 2017.

    Entretien

    I attended a job fair and was interviewed on the spot. I met first with an HR member and then I met with the manager of an individual department. Two days after the interview, they called me with a job offer.

    Questions d'entretien d'embauche

    • What do you consider the three most important things in offering good customer service?   1 réponse

  4.  

    Entretien de Customer Service Representative

    Candidat à l'entretien anonyme - Dallas, TX (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Entretien dificile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Chase (Dallas, TX (États-Unis)) en septembre 2017.

    Entretien

    It was a digital interview. The interview was done at home. I had 30 seconds to prepare my response before each question. There was a series of 8 situational questions.

    Questions d'entretien d'embauche


  5.  

    Entretien de Customer Service Representative

    Employé anonyme - Columbus, OH (États-Unis)
    Offre d'embauche acceptée
    Expérience positive
    Difficulté moyenne

    Candidature

    J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien à Chase (Columbus, OH (États-Unis)) en février 2012.

    Entretien

    Job fair that ended in a round robin of 3 different interviews. Prior to the interviews a job recruiter called me to ask some basic questions and to see if i was still interested in the job opportunity. Then set up a time for the round robin interviews.

    Questions d'entretien d'embauche

    • How do you handle a situation where a customer is very upset and angry?   1 réponse

  6.  

    Entretien de Customer Service Representative

    Employé anonyme - New York, NY (États-Unis)
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Candidature

    J'ai postulé via une recommandation d'un employé. J'ai passé un entretien à Chase (New York, NY (États-Unis)).

    Entretien

    Interviewed face to face with one of the managers. It was a typical interview. Dress nicely for interview. Atmosphere is business attire. Very professional interview process.

    Questions d'entretien d'embauche


  7.  

    Entretien de Customer Service Representative

    Employé anonyme
    Offre d'embauche acceptée
    Expérience neutre
    Entretien facile

    Entretien

    you apply online, take an assessment, do a webcam interview. you get called in for a in person interview and then you get called back if you get the job or you get emailed if you didn't get the job.

    Questions d'entretien d'embauche

  8.  

    Entretien de Customer Service Representative

    Employé anonyme
    Offre d'embauche acceptée
    Expérience neutre
    Difficulté moyenne

    Entretien

    bring you in and talk about the birds and the bees. furthermore, unicorns and rainbows. Also, we had tea and crumpets. Additionally, we discussed my qualifications and why I wanted to work for the company.

    Questions d'entretien d'embauche


  9.  

    Entretien de Customer Service Representative

    Candidat à l'entretien anonyme - San Antonio, TX (États-Unis)
    Aucune offre d'embauche
    Expérience positive
    Entretien facile

    Candidature

    J'ai postulé en ligne. J'ai passé un entretien à Chase (San Antonio, TX (États-Unis)) en décembre 2018.

    Entretien

    After applying for the customer service position for the JP Morgan Chase call center, I was invited to complete a digital interview. I was reluctant because I had never done one before. They sent me a couple follow up emails to remind me to get it done. So I put the HireVue app on my iPad (though I also could have used my smart phone) and locked my dogs in a bedroom and turned off my phone ringer, because I needed a quiet place without interruptions, and no one else was home. I sat at my piano keyboard so I would have a secure place to rest the iPad, on the music holder. Then the process went smoother than I thought it would because they allowed me to do as many practice questions as I wanted before I started. It helped me to get more comfortable talking to the camera and seeing how I looked so I could correct my facial expressions and mannerisms to look more professional. Since this was a bilingual position, they also included a brief assessment to demonstrate Spanish proficiency. This took place a few days ago. I haven’t received any results yet.

    Questions d'entretien d'embauche

    • Describe a tough situation on a past job and what you did to resolve it.   1 réponse

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