1. Utile (6)

    « Great benefits, but not worth the cost. »

    2.0
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Auto Claims Adjuster 
    Ne recommande pas
    Point de vue neutre
    Approuve le PDG

    Je travaille chez USAA à temps plein depuis plus d'un an

    Avantages

    great benefits to include great retirement options with a very high match, amazing paid time off, on-site gym, medical, dental, vision and on-site health clinic with physical therapy. The list of benefits is larger but none that are beneficial to me since I don't have a family. They have an open door policy that lives up to its word.

    Inconvénients

    Call center career that is all consuming. The majority of the week consists of back to back calls that with not even a second of a break in-between calls ( this is not an exaggeration ). The position I am in requires time for investigation, needless to say, that time is never available unless one works overtime to get it all done. This job title does the work of 2 positions at competing companies. All the benefits are just a smokescreen to keep employees content with their underpaid and overworked position.

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  1. « One of the greatest companies to work for »

    5.0
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Software Developer à San Antonio, TX
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez USAA à temps plein

    Avantages

    Culture, benefits, people, opportunities, workspace amenities

    Inconvénients

    The jobs involving the phones (MSRs as they are known) are some of the toughest in the company from an emotional stress/anxiety level. Back-to-back calls for 8+ hours a day, never knowing who is going to be on the other line, or what kind of mood they are in, and on top of that, having to meet "sales" metrics to keep your job...all adds up to be a very stressful job.

  2. Utile (2)

    « Not for everyone »

    4.0
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Business Associate à San Antonio, TX
    Ne recommande pas
    Point de vue positif
    Pas d'avis sur le PDG

    J'ai travaillé chez USAA à temps plein plus d'un an

    Avantages

    The pay is quite good for the region and job type

    Inconvénients

    They strictly enforce a company culture that doesn't work for "different" people

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