Synchrony- Document control representative | Glassdoor.ca
  1. Utile (2)

    "Document control representative"

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    Employé actuel - Document Control Specialist à Altamonte Springs, FL
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    Je travaille chez Synchrony à temps plein depuis moins d'un an

    Avantages

    Great company, work life balance, great benefits. Great management.

    Inconvénients

    The new recovery building is nothing like the call center. Complete disregard for work need. The rule of thumb for the recovery management staff is, if you are salary, you don't have to work, dont.

    Conseils à la direction

    Know what your team does, so you can be relevant.

    Synchrony2018-03-29
  1. "Good Job"

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    Employé actuel - Customer Service Representative à Altamonte Springs, FL
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    Je travaille chez Synchrony à temps plein depuis plus de 5 ans

    Avantages

    The company works with you, good benefits, comfortable feel not micromanaged, true open door policy, no retaliation policy, ok pay, constant events, everyone is nice, barely any drama

    Inconvénients

    Not diverse anymore. Hispanics outrank every other race and thats currently the only race being promoted to higher positions. Not upset because I trained a few of them but its a a con because being that I trained a lot of people there I have noticed more qualified people for these positions being skipped over for less qualified applicants & people who have been in the role for 7 months promoted over someone of 4 years...

    Dérouler

    Conseils à la direction

    Keep the promotions diverse. Or if you know you’re hiring one demographic say that so no one feels mislead after the fact.

    Synchrony2019-08-15
  2. "Great Employer, Very Flexible"

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    Employé actuel - Collections Representative 
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    Je travaille chez Synchrony à temps plein depuis moins d'un an

    Avantages

    Very flexible with your schedule and what you can do as far as time off goes. Some of the best benefits you will find in a company. Rewarded based on performance, with a bonus sometimes equaling a whole extra paycheck if you’re decent at your job.

    Inconvénients

    Stressful dealing with customers who already can’t afford their bills and calling them at inconvenient hours for them. When they hang up or do something beyond your control, it can impact your performance and bonus.

    Conseils à la direction

    Be more understanding of calls that don’t go well and don’t make the employee feel that a bad call day is, in whole, their fault.

    Synchrony2019-08-14

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