Starbucks- If You're a People Person, this Job is For You | Glassdoor.ca

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« If You're a People Person, this Job is For You »

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  • Équilibre travail/vie privée
  • Culture et valeurs
  • Opportunités de carrière
  • Rémunération et avantages
  • Dirigeants
Employé actuel - Barista - Toronto, ON
Employé actuel - Barista - Toronto, ON
Recommande
Point de vue positif
Approuve le PDG

Je travaille chez Starbucks à temps partiel (Moins d'un an)

Avantages

My team, and most teams, are amazing. I have made genuine friends in the two stores I worked at. I made amazing customer connections, and I look forward to seeing my regulars. You get a free drink before, during, and after your shifts. The benefits are amazing- tuition reimbursement , bean stock, and it's easy to move up in the company. It depends on your manager, however. I work at a store with high-turnover so my boss encouraged me to become a barista trainer and told me if I ever had the desire to become a shift supervisor that all I had to do was ask.

The company takes their values extremely seriously- the diversity training that followed this year's incident was legit. In my experience, I can say Starbucks is genuinely committed to being welcoming to all. I like working for a company that doesn't push the kindness/be good to everyone stuff just for sales- it is expected of every employee because those are the company's core ideals.

Inconvénients

As with all jobs in customer service, your experience can be completely altered by your interactions with customers. During the summer it gets extremely busy as you have to make more labour intensive-frappuchinos. If you get easily stressed, you won't enjoy how fast-paced it can get.

If you aren't outgoing or bubbly, you probably won't get hired. My manager hires based off of her first impression. Not experience, but on how friendly you come across. Sometimes it feels like you are putting on a show as you are constantly expected to make quality customer connections. If you're having a bad day, it can be hard to put on this act.

Baristas are expected to act as janitors as well. You're responsible for cleaning bathrooms and occasionally we have to act as security. Due to our "third space" policy, homeless people often use the bathrooms and stores and this has led to issues involving smoking, shaving in our bathrooms, and making other customers uncomfortable.

Conseils à la direction

Hire more shift supervisors! I can't tell you how often shifts have to work overtime or work weeks in a row without a break because we don't have enough shift supervisors.

Avis d'autres employés

Avis d'autres employés

  1. « Interview »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Barista - Starbucks
    Ancien employé - Barista - Starbucks
    Recommande
    Désapprouve le PDG

    J'ai travaillé chez Starbucks à temps partiel (Moins d'un an)

    Avantages

    Great employee discount, management is generally nice

    Inconvénients

    Some customers may be rude however overall its nice.


  2. « Very fast paced environment with lots of advancement opportunities »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Barista - Starbucks - Barrie, ON
    Employé actuel - Barista - Starbucks - Barrie, ON
    Recommande
    Point de vue positif
    Aucune opinion sur PDG

    Je travaille chez Starbucks à temps partiel (Moins d'un an)

    Avantages

    Fun and fast paced work place. Free drinks and pretty decent discount. Weekly coffee or tea markout is awesome

    Inconvénients

    Can be stressful if you work in a high volume store. Lots to memorize when it comes to drink making.

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