Avis d'employés

  1. 4,0
    Employé actuel

    Nice place to work

    11 mai 2021 - Architecte à Grenoble, 38
    Recommander
    Approbation du PDG
    Perspective commerciale

    Avantages

    Bonnes conditions de travail Convivialité, bonnes relations entre collègues

    Inconvénients

    - Evolution de carrière pas evidente - Grosse entreprise dont le coeur de business reste les Telecoms aux Etats-Unis: les autres pays et business units sont négligeables

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  1. 5,0
    Ancien employé

    Review

    17 mai 2021 - Project Manager à Chicago, IL
    Recommander
    Approbation du PDG
    Perspective commerciale

    Avantages

    Excellent company to work for

    Inconvénients

    Got laid off in 2021

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  2. 5,0
    Employé actuel, moins d'un an

    Awesome! Very positive

    23 sept. 2014 - Retail Sales Consultant 
    Recommander
    Approbation du PDG
    Perspective commerciale

    Avantages

    1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

    Inconvénients

    The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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    295 personnes ont trouvé cet avis utile

    Réponse de AT&T

    Talent Operations Manager

    We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.

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