Avis sur World Travel Holdings | Glassdoor.ca

Avis sur World Travel Holdings

Dernière mise à jour : 9 janvier 2019
212 avis

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World Travel Holdings Co-Chairman and Co-CEO Brad Tolkin
Brad Tolkin
137 Évaluations

Avis des employés

Trier: PopulairesÉvaluationDate

  1. « Cruise Planner »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Travel Planner - Fredericksburg, VA (États-Unis)
    Ancien employé - Travel Planner - Fredericksburg, VA (États-Unis)

    J'ai travaillé chez World Travel Holdings en contrat permanent (Moins d'un an)

    Avantages

    Work from home. Paid training. Busy steady work

    Inconvénients

    Pay and metrics. Newbies get bad schedules

    Conseils à la direction

    Travel protection insurance sales are slammed down our throats. I had a hard time convincing travelers to purchase it when I knew they didnt really need it at times.


  2. Utile (1)

    « Great Company! Love the culture! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Phoenix, AZ (États-Unis)
    Employé actuel - Employé anonyme - Phoenix, AZ (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez World Travel Holdings à plein temps (Plus de 5 ans)

    Avantages

    Great company culture. Room to grow and they LISTEN. They may not always be able to act on everything, but they do listen. Work @ home is available for many roles and despite being across the country from many of my co-workers, I genuinely feel connected, included and like I have a voice.

    Inconvénients

    Work @ Home isn't for everyone and some can feel more disconnected.

    Conseils à la direction

    Keep up the constant work to improve that you show today!

  3. « A very good stepping stone »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Recommande
    Point de vue négatif
    Aucune opinion sur PDG

    J'ai travaillé chez World Travel Holdings en contrat permanent

    Avantages

    - Very friendly people & excellent culture
    - Lots of good incentives and treats for staff
    - Genuinely a happy place to work

    Inconvénients

    - Low pay and lack of progression routes
    - Way too much micromanagement

    Conseils à la direction

    Don't lose the friendly atmosphere in the office and give employees more freedom to express their views and opinions.


  4. « Travel professional »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez World Travel Holdings en contrat permanent

    Avantages

    Good travel perks. Good attendance policy. No micromanaged

    Inconvénients

    There is a lack of support in certain areas. When dealing with attendance you never speak to a person which can be hard if u have an emergency or need to verify changes to your schedule.

    Conseils à la direction

    Make live wfm agents.


  5. « Great Job and Company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Senior Travel Consultant - New York, NY (États-Unis)
    Employé actuel - Senior Travel Consultant - New York, NY (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez World Travel Holdings à plein temps (Plus de 8 ans)

    Avantages

    I love working in travel and helping people to see the world. I do this from my home in the North East where the cold weather and snow is a constant companion. How great it is not having to go out in bad weather and spending 10 hours a week in my car. Not to mention no longer having to dress to impress daily. This means no more dry cleaning, eating out and wear and tear on my vehicles. This alone is a savings of $10k a year.

    I am blessed with becoming a trusted friend to hundreds of families. They rely on me to help them putting together a vacation experience which lasts a lifetime.

    I make a good living and I am appreciated. How many people can say this? If you are self motivated. Have a good work ethic. Make sure you stand behind your promises and can multitask in a constant evolving industry then you will enjoy a successful career.

    Inconvénients

    Working in a virtual environment can be trying at times.

    Conseils à la direction

    Keep working on updating the technology to overcome sluggish system performance.


  6. « Cruise Concierge »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Cruise Concierge
    Ancien employé - Cruise Concierge

    J'ai travaillé chez World Travel Holdings en contrat permanent (Moins d'un an)

    Avantages

    Good commission, perks and ongoing training options

    Inconvénients

    Aggressive culture, very quick to fine for errors without questioning

    Conseils à la direction

    Give your employees more autonomy over their time and methods, and let them thrive. A stressful environment is not a productive environment.


  7. « Customer Care Representative »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    J'ai travaillé chez World Travel Holdings en contrat permanent

    Avantages

    Work from home, vacation and sick leave, they provide computer and headset for a refundable fee when you leave the company, health insurance, 401K and constant training opportunities.

    Inconvénients

    Open 24/7, they never close, upper management who try to avoid speaking to upset customers further escalating the situation. Some people are just rude which unfortunately comes with the territory in customer service.

    Conseils à la direction

    Completely close for Christmas and Thanksgiving, better train supervisors(fsa+) on desescalating situations

  8. « Fantastic »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Chorley, Angleterre (Royaume-Uni)
    Employé actuel - Employé anonyme - Chorley, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez World Travel Holdings à plein temps

    Avantages

    Growing business that gives back to the employee.

    Inconvénients

    Poor Office that needs work


  9. « Great work at home experience »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - CCR - Virginia Beach, VA (États-Unis)
    Employé actuel - CCR - Virginia Beach, VA (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez World Travel Holdings à plein temps (Plus d'un an)

    Avantages

    Working from home is fantastic, especially in an area where the commute in the winter can be dangerous and unpleasant.

    Every employee I have dealt with from the hiring process to my team leads and coworkers have been willing to go above and beyond to help with any questions or issues that arise.

    I'm able to work from the comfort of my home office and spend every minute of my breaks and lunches with family.

    With an attendance point marketplace, it's possible to gain and spend attendance points to allow for schedule deviations without penalty.

    With online meeting software and chat rooms for teams and groups, WTH makes sure we don't feel isolated even though we're not in a physical location together.

    Inconvénients

    The number one con, is that being a 24/7 retail company you will sometimes see mandatory additional hours during busy times. Management does the best they can to allow us to pick up hours when it's most convenient for us, but it is retail, so you have to be willing to be flexible and expect increased hours around the holidays rather than time off. Pay for Customer Care reps does have a cap of $15. We have seen increases in base rate to reflect increasing minimum wages and have always been above minimum, but the opportunity to earn more would be nice. Health insurance is just meeting the bare minimum and I would like to see more options, but I think that's true for most employers these days. Sometimes team leads get very behind on huddles and one on one meetings so you're limited to chat or email communication at busy times when a verbal meeting would be more helpful. If you're someone that won't independently seek out help if you need it, then working at home might not be for you.

    Conseils à la direction

    I would like to see more information about the different departments and roles and career paths for advancement for those of us looking to grow.


  10. « Office Politics Per Usual »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Full Service Agent - Atlanta, GA (États-Unis)
    Ancien employé - Full Service Agent - Atlanta, GA (États-Unis)
    Ne recommande pas
    Point de vue négatif
    Approuve le PDG

    J'ai travaillé chez World Travel Holdings en contrat permanent (Plus de 3 ans)

    Avantages

    Great Benefits and vacation pay

    Inconvénients

    No room for advancement. Unfair policies

    Conseils à la direction

    None