Avis sur Virgin Holidays Limited | Glassdoor.ca

Avis sur Virgin Holidays Limited

Dernière mise à jour : 17 mars 2019
106 avis

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Joe Thompson
26 Évaluations

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  1. « Best company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Approuve le PDG

    Je travaille chez Virgin Holidays Limited à temps partiel

    Avantages

    Benefits
    Happy, fun and social place to work

    Inconvénients

    Pay not as good as non travel companies

    Réponse de Virgin Holidays Limited

    14 mars 2019 – Recruitment Manager

    Thanks for taking the time to post your thoughts about Virgin Holidays. It’s not easy to sum up what it’s like working at Virgin in just a few words so it's great hear your enjoying our culture and... Voir plus


  2. « Great company to work for »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue neutre
    Aucune opinion sur PDG

    Je travaille chez Virgin Holidays Limited à plein temps

    Avantages

    Great travel benefits, great commission structure , great team to work with

    Inconvénients

    Not flexible when changing shifts

    Réponse de Virgin Holidays Limited

    14 mars 2019 – Recruitment Manager

    Thank you for your feedback, I appreciate the time that you have taken to place your review and we are pleased to hear your enjoying the benefits of working for Virgin which includes our fantastic... Voir plus

  3. Utile (1)

    « Poor pay »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Concierge
    Ancien employé - Concierge
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    J'ai travaillé chez Virgin Holidays Limited à temps partiel

    Avantages

    Paid time off , flight benefits

    Inconvénients

    Poor pay , no full time work opportunities, poor management, no health benefits


  4. « Disappointing »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue négatif
    Approuve le PDG

    J'ai travaillé chez Virgin Holidays Limited à temps plein

    Avantages

    sometimes lunch brought in for us
    Trips
    And winning awards

    Inconvénients

    Management
    Some rules apply for staff but another for others
    No support - not that it was needed but that’s what management and coaches are for!
    Always complaining for signing on a minute or 2 late but no mention when you stay behind on a call for after your shifts finished

    Conseils à la direction

    Look after your staff and maybe treat them like you would like to be treated if you was looking up to them.
    Understand people’s life and adapt your mangering skill to the person
    Stop changing manager and moving/ changing structure, if I have sensitive information then I don’t want to be always telling everyone of your managers because we all know that the news get spread around. Stop being in a clique and look after your staff and respect them


  5. Utile (2)

    « Huge Improvement »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Contact Center Agent - Crawley, West Sussex, South East England, Angleterre (Royaume-Uni)
    Employé actuel - Contact Center Agent - Crawley, West Sussex, South East England, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Virgin Holidays Limited à plein temps (Plus de 8 ans)

    Avantages

    Positive environment
    Support from most management
    Flexibility with shifts
    Amazing incentives, work trips and of course travel perks.

    Inconvénients

    Area Managers very hit and miss. You may be very lucky or very unlucky. Recent resuffle unfortunately left some bad eggs who should not be there! Awful pay. If you don't intent to use your perks go elsewhere. Not many opportunities to progress.

    Conseils à la direction

    Get rid of certain awful Area Managers!
    Other than that, higher management are amazing, keep doing what you're doing!

    Réponse de Virgin Holidays Limited

    30 janv. 2019 – Recruiter

    Thank you for your feedback, I appreciate the time that you have taken to place your feedback. At Virgin Holidays we review all comments we receive on Glassdoor and share those with the senior... Voir plus


  6. « Down Hill Fast »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Consultant - Crawley, West Sussex, South East England, Angleterre (Royaume-Uni)
    Employé actuel - Consultant - Crawley, West Sussex, South East England, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue négatif
    Aucune opinion sur PDG

    Je travaille chez Virgin Holidays Limited à plein temps (Plus de 5 ans)

    Avantages

    Flight concessions
    Some nice people to work with

    Inconvénients

    Area Managers
    Progression
    Equality
    Unfair treatment

    Conseils à la direction

    Stop reshuffling every few years.
    Team leaders worked, too many people to report into now.
    New Area Managers better than team leaders who were promoted to the role.
    Certain area managers seem to spend more time outside having a cigarette and gossip and numerous times no one around to help.
    Coaches assist more day to day and seem to be only ones visible at all times.
    Same people recognised no consistency and unfair to many.
    No one seems to understand commission structure and goal post is always changing.

    Réponse de Virgin Holidays Limited

    1 févr. 2019 – Head of Customer Centre

    At Virgin Holidays we review all comments we receive on Glassdoor and share those with the senior management team. We strive to learn from feedback and improve the business so thank you for your... Voir plus


  7. « Unclear »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Personal Holiday Advisor - Crawley, West Sussex, South East England, Angleterre (Royaume-Uni)
    Employé actuel - Personal Holiday Advisor - Crawley, West Sussex, South East England, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue négatif
    Approuve le PDG

    Je travaille chez Virgin Holidays Limited à plein temps (Plus de 8 ans)

    Avantages

    Travel concessions and vibrant front line staff.

    Inconvénients

    Constant restructures leave you rebuilding relationships with line managers and senior management every few months. These new managers always have very little understanding of the business or contact centre. Best line manager of my career has recently left, replaced by young lady with zero managerial experience or politeness.

    Conseils à la direction

    Stop changing everything so often.

    Réponse de Virgin Holidays Limited

    30 janv. 2019 – Recruiter

    Thank you for taking the time to provide us with your feedback.

    As you mentioned we did in the Summer of 2018 introduce a new management structure with the aim of delivering equal focus on driving... Voir plus

  8. « Incredible company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Virgin Holidays Limited à plein temps (Plus de 5 ans)

    Avantages

    Career progression, fun rewarding environment

    Inconvénients

    Hard work but the rewards and benefits speak for themselves

    Réponse de Virgin Holidays Limited

    1 févr. 2019 – Recruiter

    I’ve read your review with interest. Thanks for taking the time to post your thoughts


  9. « Manipulation all round »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Consultant - Crawley, West Sussex, South East England, Angleterre (Royaume-Uni)
    Employé actuel - Consultant - Crawley, West Sussex, South East England, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue négatif
    Approuve le PDG

    Je travaille chez Virgin Holidays Limited à plein temps (Plus de 5 ans)

    Avantages

    Flights, flights and flights
    Also Coaching Team - the actual coaches.

    Inconvénients

    Managers make their own rules
    No consistency
    Too many people trying to make it like retail
    Unfair treatment

    Conseils à la direction

    Stop letting managers manipulte stats. Certain teams lines changed on last day of sale to make them hit, affected other teams and their payouts - completely unfair and surely a cause for HR?!

    Rules made for favourites and others just left.
    Area Mangers constantly out smoking and not caring about people - spend more time with us and less time in meetings and gossiping.
    Unfair stats to give out places on winners trips - never an explanation.
    Coaches are great - should be promoted always have time for us and willing to help.
    Trading boxes unfair and not consistent - teams left earning less due to being in destinations?

    Certain individuals allowed to get away with behaviour others get punished for.


  10. « Call Centre »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Call Centre Sales Consultant - Crawley, West Sussex, South East England, Angleterre (Royaume-Uni)
    Employé actuel - Call Centre Sales Consultant - Crawley, West Sussex, South East England, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Aucune opinion sur PDG

    Je travaille chez Virgin Holidays Limited à temps partiel

    Avantages

    Benefits are amazing. 5 free flights a year. Lots of training at our destinations. New management team are brilliant. Breath of fresh air, who care about us and not just what we bring in for the company. The head of department is the best thing to happen to us. He has made some big changes some good some bad but been honest with us and I trust everything is for the right reason. My new Area Manager has come from outside holidays and is brilliant.

    Inconvénients

    Hours are long and pressure for sales is sometimes very tough.

    Conseils à la direction

    Don’t change the Customer Centre management team. Keep doing what your doing.