Avis sur Metro Bank | Glassdoor.ca

Avis sur Metro Bank

Dernière mise à jour : 17 mars 2019
342 avis

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Metro Bank Chief Executive Officer Craig Donaldson
Craig Donaldson
262 Évaluations

Avis des employés

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  1. « Entertaining and agile »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Metro Bank à plein temps

    Avantages

    Metro Bank succeeds in maintaining the agility and culture of a start up, an area in which the financial services industry is wholly absent

    Inconvénients

    Change is regular and the listing adds pressure


  2. « Good company to work for »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Metro Bank à temps partiel

    Avantages

    Very good environment and staff are very supportive. Being able to support but also rely on colleagues is a big part of the culture.
    Fair part time hours and management are flexible with rota
    Able to promote to multiple teams within the company
    The work is not hard per say, attention to detail is needed.

    Inconvénients

    Work can get quite repetitive and boring at times, due to same tasks.

  3. Utile (1)

    « Project Manager »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Project Manager - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Project Manager - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Metro Bank à plein temps (Plus de 5 ans)

    Avantages

    The culture makes Metro Bank, as well as the visibility (and approachability) of senior management and family friendly working hours/policies.
    The company is relatively young and so pace of change is exciting. Projects are varied and there is always lots to work on.
    The impact of old legacy systems is minimised (unusual for banking!)

    Inconvénients

    The Change function at Metro Bank is quite immature.
    Resource also sometimes feels a bit scarce.

    Réponse de Metro Bank

    14 mars 2019 – Chief People Officer

    Thanks for sharing your helpful review. Glad that you love our culture (especially after 5 years), the accessibility of our leaders and our family friendly approach. As you say there is always lots... Voir plus


  4. « A very good jump to the Banking Sector »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Customer Service Specialist - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Customer Service Specialist - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Aucune opinion sur PDG

    Je travaille chez Metro Bank à plein temps (Moins d'un an)

    Avantages

    -Excellent and professional training provided to get well-started for your new journey
    -Metro Bank is growing so rapidly and that gives new opportunities to move into and grow within the bank
    -The bank's atmosphere is friendly and supportive

    Inconvénients

    -Variable shift
    -Hard to arrange a short-notice holiday


  5. « Customer Service Representative »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme

    Je travaille chez Metro Bank à plein temps

    Avantages

    Customer service focussed , not focused on KPI’s

    Inconvénients

    Sometimes having to work weekends can be inconvenient.


  6. « Good work environment »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Metro Bank à plein temps

    Avantages

    A great environment to work in.

    Inconvénients

    The personal/work lifestyle is quite hard to manage.

    Conseils à la direction

    Offer colleagues within the business to be promoted to big roles, by training colleagues instead of hiring external.

    Réponse de Metro Bank

    14 mars 2019 – Chief People Officer

    Hi there and thanks for your brief review. Glad to hear that you love our environment. To reassure vacancies are always advertised internally either first or at the same time as we share them... Voir plus


  7. « Business Manager »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme

    J'ai travaillé chez Metro Bank à temps plein

    Avantages

    Opportunities to gain banking experience

    Inconvénients

    Long hours, unsupportive and untrained managers at branch level

  8. Utile (2)

    « Cons outweigh the Pros »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Lead Cashier - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Lead Cashier - Londres, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Metro Bank à plein temps (Plus de 3 ans)

    Avantages

    - Great company values and ethics
     - Transparent Business Model
     - Fantastic Training courses
     - Young vibrant Staff
     - No sales targets
     - Multiple career progression routes

    Inconvénients

    - No work/social life balance - Will be working weekends
    - Rota is gives 1 day off in one week and 3 days off in the next which can lead to working 9 days in a row, which can burn you out.
    - If you apply for a personal banker role - you will be expected to be cashier trained and work between personal banking and counter. No pay increase for this.
    - Last minute rota changes without your knowledge
    - Some managers tend to have favourites which causes some staff to be treated differently from others.
    - Bonuses are given to you on how close you are to your manager than the quality of your work.
    - Staff room for some stores and ridiculously small, if you are not good with small spaces then beware!
    - No incentive for working bank holidays - Yes they are open on Bank holidays - Which goes back to my main point of no work/life balance.
    - Personal Bankers not given time to finish off remedial work, they are given customers one after another by the duty manager, often staying back after your shift to finish work.
    - Cashiers are expected to stand for the 8hrs of their shift and are reprimanded if they sit down.
     - Cashiers are required to wear a bright blue vest which distinguish them from a Personal banker, most customers find this distasteful and discriminating as it highlights the hierarchy within store.
     - Cashiers are more than often called out from their lunch to serve customers when it gets busy.
     - Staff turnover quite high due to the colleagues finding jobs accommodating their social life.

    Conseils à la direction

    Please for the love of god change the rota system, I haven't met a single colleague in Metro Bank who took a liking to this barbaric system.

    Your talented young staff will actually stay if you offer fixed shifts and hire staff that actually want to work weekends.

    Please hire staff that live in the vicinity of the area, hiring staff that require a 2 hour commute and then blaming them when they are late is uncalled for when they have a store closer to them which they applied for but you decided to give them a store on the other side of the pond.


  9. « Great Company to work for. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - CSB - Newbury, Angleterre (Royaume-Uni)
    Employé actuel - CSB - Newbury, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Metro Bank à plein temps (Moins d'un an)

    Avantages

    They are passionate about delivering best customer service, they look well after their staff.

    Inconvénients

    Sometimes you need to stay longer than your shift hours.

    Conseils à la direction

    Not much.

    Réponse de Metro Bank

    14 mars 2019 – Chief People Officer

    Thanks for this super little review. You’re right. Our customers and our people really matter to us! If you need to stay beyond your shift remember we have overtime or time off lieu available. Thanks... Voir plus


  10. « Assistant store manager »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif

    Je travaille chez Metro Bank à plein temps

    Avantages

    One of the best reasons to work here is that it is a strong and growing bank with scope for personal development

    Inconvénients

    so far I can not think of any cons!