Avis sur Metro Bank | Glassdoor.ca

Avis sur Metro Bank

Mis à jour le 17 juin 2019

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387 avis trouvés

3.8
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Tendances des évaluationsTendances des évaluations
74%
Recommander à un ami
90%
Approuvent le PDG
Metro Bank CEO Craig Donaldson
Craig Donaldson
291 évaluations
  1. Utile (1)

    « Innovative and growing - with a great heart« 

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Leadership Development Specialist à Londres, Angleterre
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Metro Bank à temps plein depuis plus d'un an

    Avantages

    - Whether customer or colleague this is a place that works hard to put other people first - I love hearing stories from around the company of how customers have been surprised with cards and cake on their birthday, or kids opening their first account get an impromptu meeting with Metro Man, stories of kindness on a daily basis - I'm a big fan of the exec team who do loads for charity internally and who always make time...

    Dérouler

    Inconvénients

    - Some teams have more of the Metro Bank culture about them than others, which can lead to a skewed experience of work here - Growing! Growth means change and moving quickly, working hard. My team have helped me strike a healthy work-life balance, but I've heard of other colleagues who work longer hours than the role should require. (This is by no means expected or universal however)

    Conseils à la direction

    - Thanks for your recent efforts in communication across the bank. Keep on the front foot and telling more of those great surprise and delight stories - I'm a big fan of Craig Donaldson, the CEO - love how you make the people you work with feel valued, how you put things simply and positively and how you empower colleagues to work innovatively as one team

    Metro Bank2019-06-10

    Réponse de Metro Bank

    June 14, 2019Chief People Officer

    Hello leadership development specialist. This review has literally made my day. I’m almost lost for words and so proud and grateful to have you role modelling our culture with all the people you support as part of your role. And yes we do have excellent leadership development trainers ...

    Dérouler
  2. Utile (3)

    « Bdm« 

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - BDM à Londres, Angleterre
    Ne recommande pas
    Point de vue négatif

    J'ai travaillé chez Metro Bank à temps plein plus de 3 ans

    Avantages

    Good culture from employees at ground level

    Inconvénients

    Senior staff can be rude

    Conseils à la direction

    Start the culture at the very top if you expect employees to follow

    Metro Bank2019-06-04

    Réponse de Metro Bank

    June 14, 2019Chief People Officer

    Hi there ‘BDM’. Thanks for this review and glad you love our culture. You’re absolutely right everyone needs to role model our culture... especially our leaders. Please do get in touch if you’re experiencing any issues or have some specific feedback. Thanks so much. Danny

  3. Utile (1)

    « Highly professional but friendly staff« 

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Customer Service Specialist 
    Recommande
    Point de vue neutre
    Pas d'avis sur le PDG

    Je travaille chez Metro Bank à temps plein

    Avantages

    Friendly environment, flexible working hours, opens 7 days so u can work on weekend as well

    Inconvénients

    Not really just a few things need improvements which are minors.

    Metro Bank2019-05-31

    Réponse de Metro Bank

    June 14, 2019Chief People Officer

    Hi there customer service specialist. Thanks for this review and delighted you love working in our friendly environment. Best wishes. Danny

  4. Utile (1)

    « Great Company« 

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Mortgage Specialist à Londres, Angleterre
    Recommande
    Point de vue neutre
    Approuve le PDG

    Je travaille chez Metro Bank à temps plein depuis plus de 5 ans

    Avantages

    - Quick progression - Hire for attitude and train for skill

    Inconvénients

    - Don't pay enough to internal promotions

    Metro Bank2019-05-29

    Réponse de Metro Bank

    June 14, 2019Chief People Officer

    Hello Mortgage Specialist and thanks for this review. Glad you love our ethos of hiring for attitude and training for skill and the progression we offer. Best wishes. Danny

  5. « Amazing company to work for« 

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Employé anonyme 
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Metro Bank à temps partiel plus d'un an

    Avantages

    Amazing support from managers and colleagues, friendly environment and a well reputed bank to work for with opportunities available to progress

    Inconvénients

    Some aspects of my role did get boring sometimes

    Metro Bank2019-05-28

    Réponse de Metro Bank

    May 29, 2019Chief People Officer

    Hi there former colleague and thanks for sharing this review about your time with us. So glad you enjoyed our supportive, friendly environment and progression opportunities. I can't see what job you did but I am sorry to hear it didn't always stretch you... hopefully you have found ...

    Dérouler
  6. Utile (11)

    « What happened?« 

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Commercial Analyst à Londres, Angleterre
    Recommande
    Point de vue négatif
    Approuve le PDG

    Je travaille chez Metro Bank à temps plein depuis plus de 3 ans

    Avantages

    I’ve been at Metro for a few years and I can say first hand that there are opportunities to grow professionally. I think the CEO Craig is a really inspirational leader and believe he has the right passion to take the bank forward. Before this year I’ve loved it, genuinely really enjoyed working for what I thought was “revolutionary” and special, I was really proud to work for Metro. Now I’m not so sure.

    Inconvénients

    However the culture has completely changed at Metro, after a tough few months the place is soulless and just feels like any other financial institution. The company is now all about making money and cutting costs, recently they dragged a whole department into a room and then started handing out white envelopes (redundancy letters). I never thought I’d see it here, it’s completely cold and heartless and to be honest...

    Dérouler

    Conseils à la direction

    What made Metro special? Write it down and try to be that bank again, these could be the new and updated AMAZEING behaviours?? cause if it carries on you will just be another bank on the high street, you will get no loyalty from customers or colleagues. Reward colleagues for a job well done, don’t hammer the bonuses and then brag about all the profit you’ve made. That is deceitful and demotivating. Be honest and upfront...

    Dérouler
    Metro Bank2019-05-29

    Réponse de Metro Bank

    June 14, 2019Chief People Officer

    Hi there Commercial Analyst. Thanks for this review and I’m so sorry for the recent changes we’ve announced in Commercial Banking and the impact they’ve had on our people. Thank you for your feedback about how the changes were communicated and as always there are definitely lessons ...

    Dérouler
  7. « Great place to work« 

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Incident Manager à Londres, Angleterre
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez Metro Bank à temps plein depuis plus de 5 ans

    Avantages

    Metro is a great place to work

    Inconvénients

    Training could be better eg external courses for specialist roles

    Conseils à la direction

    Invest in training. Ensure wages are at the market rate

    Metro Bank2019-05-28

    Réponse de Metro Bank

    May 29, 2019Chief People Officer

    Hi there and thanks for sharing a review. Delighted you love working with us. If you have any job specific specialist training needs please do bump them up to your boss or people partner to see whether we can help. Best wishes. Danny

  8. Utile (1)

    « Well...« 

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Customer Service Representative à Brighton, Angleterre
    Recommande
    Point de vue positif
    Pas d'avis sur le PDG

    J'ai travaillé chez Metro Bank à temps plein (moins d'un an)

    Avantages

    This was a truly remarkable place to work.. I had previously worked for another banking institution before deciding to join the revolution. From the moment I attended my Induction (known as Visions) the sense of intrigue and excitement just grew and grew. At first I felt it was too much, but it just went out to prove what made Metro Bank Different - Working in Store is in a different class altogether.. The colleagues...

    Dérouler

    Inconvénients

    Press, press & more press.. You often find a negative customer who came in just to poke fun.. But hey, that's the public for you!

    Conseils à la direction

    Recruitment team were a bit weak in terms of the process, but every stage after that is amazing (or Amazeing) - don't change, just keep doing whatever you're doing, it works.. (except the conga..)

    Metro Bank2019-05-21

    Réponse de Metro Bank

    May 28, 2019Chief People Officer

    Hi there - thanks for this review and so glad you enjoyed your time with us - hope you are able to re-join us again in the future, as you say! Best wishes. Danny

  9. Utile (3)

    « My experience« 

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Employé actuel - Team Coach à Earls Court, Angleterre
    Ne recommande pas
    Point de vue négatif
    Pas d'avis sur le PDG

    Je travaille chez Metro Bank à temps plein depuis plus de 3 ans

    Avantages

    Great culture within the bank

    Inconvénients

    They don't know how to communicate effectively with customers or colleagues

    Metro Bank2019-06-04

    Réponse de Metro Bank

    June 14, 2019Chief People Officer

    Hi there and thanks for this brief review. Glad you love our culture. Please do get in touch with me or Tina Coates if you’d like to share more details about what you think we can improve on communication. Best wishes. Danny.

  10. « Very good place to work« 

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    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Équipe dirigeante
    Ancien employé - Cashier 
    Recommande
    Point de vue positif
    Approuve le PDG

    J'ai travaillé chez Metro Bank à temps plein

    Avantages

    It was really good working

    Inconvénients

    It was very good here

    Metro Bank2019-05-21

    Réponse de Metro Bank

    May 28, 2019Chief People Officer

    Hi - thanks for sharing this brief review. Glad you enjoyed your time with us. Best wishes. Danny

387 avis trouvés