Avis sur HomeServe UK
Mis à jour le 15 sept. 2019
695 avis trouvés
« Très bonne entreprise »
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J'ai travaillé chez HomeServe UK à temps partiel moins d'un an
Avantages
Entreprise familiale qui se souci de ses employés
Inconvénients
Difficile de gravir les échelons
HomeServe UK2019-04-13« Professional motivation and advancement »
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RecommandePoint de vue positifPas d'avis sur le PDGJe travaille chez HomeServe UK à temps plein depuis plus de 10 ans
Avantages
Progression within the company possible?
Inconvénients
Constantly changing and evolving sometimes not giving a clear view of the direction.
Conseils à la direction
None at the moment
HomeServe UK2019-09-12« Fast paced, friendly, thrilling! »
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RecommandePoint de vue positifApprouve le PDGJe travaille chez HomeServe UK à temps plein
Avantages
Everyone is helpful. The vision of where it's going next is bang on and simple. They genuinely engage and care about its people. Expect high standards so you really do get out what you put in (and I love that)! Rewarding job and supportive manager.
Inconvénients
None that I can think of right now. But anyone who doesn't want to engage or put in the hard work - then this is simply not for you (and - quite rightly - that's not the HomeServe way!)
Conseils à la direction
Be the enablers for change, engagement and communications. Overall very engaged with huge portfolios but alignment could be a little better.
HomeServe UK2019-09-06- Utile (1)
« Great place to work, hard to progress. »
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RecommandePoint de vue positifApprouve le PDGJ'ai travaillé chez HomeServe UK à temps plein plus d'un an
Avantages
- Great colleagues - Great management - Good shifts - On Site Parking - Good on-site facilities
Inconvénients
- Career Progression - Companies internal vacancies
Conseils à la direction
Offer people other jobs on performance not on a 1-1 interview. Offer workshops for areas of development into other areas.
HomeServe UK2019-09-10 « Great Place to work »
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RecommandePoint de vue positifApprouve le PDGJe travaille chez HomeServe UK à temps plein depuis plus de 8 ans
Avantages
This company genuinely cares about our People and Customers from the top all the way down to the front line. Every organisation has commercial targets and external pressures and sometimes balances have to be made but more often than not HomeServe does their best and better to focus on their People and Customers. Initiatives like CustomerFirst, 1-2-1s with senior leaders, mentoring schemes, Mental Health... Awareness, Engagement and things we take for granted such as free parking make this a great place to work.
DéroulerInconvénients
The Canteen menu could do with a refresh
Conseils à la direction
Continue to be visible, transparent and approachable, it really makes a difference
HomeServe UK2019-08-28« Difficult to get bonus »
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Ne recommande pasPoint de vue neutrePas d'avis sur le PDGJ'ai travaillé chez HomeServe UK à temps plein moins d'un an
Avantages
Regular work well equipped
Inconvénients
Difficult logistics to obtain bonuses
Conseils à la direction
Create better logistics for the engineer
HomeServe UK2019-09-04Réponse de HomeServe UK
September 5, 2019 – Director of Field Operations
Hi there. We talked a lot to our Engineers last year about how they were paid and as a result of that, through a project called Trust Pay, we moved away from incentive and productivity driven pay schemes in favour of a flat pay structure. We've changed the way we pay our Engineers ...
Dérouler« You can make it happen »
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RecommandePoint de vue positifApprouve le PDGJe travaille chez HomeServe UK à temps plein depuis plus de 5 ans
Avantages
The People are genuinely nice, wanting to help and do the right thing. The company is always striving to be better, and good ideas can be bought to life. Like anything, you just need a good story, a good reason, tenacity and passion.
Inconvénients
As a regulated business, the number of meeting and approval process is a bit painful, but understandable.
Conseils à la direction
Keep the focus on the big things.
HomeServe UK2019-08-20« Rewarding Role »
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RecommandePoint de vue positifApprouve le PDGJe travaille chez HomeServe UK à temps plein depuis plus de 3 ans
Avantages
I have been at HomeServe for almost four years. It is a stimulating environment that I really enjoy. Although there is a lot of change, and it is certainly fast-paced, I have found it very rewarding. People here certainly want to do the right thing by customers. For me, it is just the right size. Although it is getting close to making the FTSE100, it is still small enough to get one's head around all of its... activities. Access to senior management is very good.
DéroulerInconvénients
Both good and bad - there is a lot of change!
HomeServe UK2019-08-18« A Great Place to Work »
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RecommandePoint de vue positifApprouve le PDGJe travaille chez HomeServe UK à temps plein depuis moins d'un an
Avantages
Customer Focused. Customer First concept is a great way to do the right thing. Engaging. A CEO who is visible and always willing to talk with people. Ambitious. A vision to be the UK's favourite people to help with your home.
Inconvénients
Undergoing a period of change that may not be for everyone IT capability can be challenging, but investment underway to improve.
Conseils à la direction
Maintain focus on the Customer Improve communication of the pro's
HomeServe UK2019-08-16« Great place, great People, great culture! »
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RecommandePoint de vue positifApprouve le PDGJe travaille chez HomeServe UK à temps plein depuis plus de 10 ans
Avantages
The Senior Management Team are all really approachable, taking time to regularly communicate the business focus areas but also just to interact as people. The People are all really committed to the business goals Progression opportunities - encouraged to find out more about other areas, how we work together and how we can develop into new roles
Inconvénients
I genuinely can't really think of any! Maybe, the air con can get a little cold sometimes..
Conseils à la direction
Keep taking the time to communicate the big rocks and how we are tracking against them.
HomeServe UK2019-08-16
Réponse de HomeServe UK
September 13, 2019 – UK CEO
Thanks for your review, we absolutely want to ensure that our People have the ability and opportunity to move around the company and build their careers with us. We have an open and transparent pay and grading structure as well as a really clear career progression framework that allows ...
Dérouler