Avis sur First Utility | Glassdoor.ca

Avis sur First Utility

Dernière mise à jour : 13 juillet 2018
142 avis

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First Utility CEO Colin Crooks
Colin Crooks
14 Évaluations

142 Avis des employés

Trier: PopulairesÉvaluationDate

  1. « Good place to work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Customer Management Team - Coventry, Angleterre (Royaume-Uni)
    Employé actuel - Customer Management Team - Coventry, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez First Utility à plein temps (Plus d'un an)

    Avantages

    Great people, Made a lot of friends fairly open about changes, enjoyed it mostly since i started, managers have all been great, A lot of internal jobs, I've personally seen people rise from advisers to mangers so the right person can progress

    Inconvénients

    A lot of systems and sometimes difficult for new people to get up to speed with energy industry but better then other places I've worked.

    General staff perks slightly lacking but recently they have improved massively

    Conseils à la direction

    improve systems, streamline many internal systems


  2. « Very Friendly Place to work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Customer First Advisor - Coventry, Angleterre (Royaume-Uni)
    Employé actuel - Customer First Advisor - Coventry, Angleterre (Royaume-Uni)
    Recommande
    Point de vue neutre
    Approuve le PDG

    Je travaille chez First Utility à temps partiel (Moins d'un an)

    Avantages

    Everyone is Friendly, Good Training so you don't just feel throw into the job head first

    Inconvénients

    Not any as of yet

  3. « A nice environment to work in »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Employé actuel - Employé anonyme - Londres, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez First Utility à plein temps

    Avantages

    A friendly culture, flexible working,

    Inconvénients

    Occasionally misaligned business objectives, leading to inter- deparmental confusion

    Conseils à la direction

    Better career development is needed to maintain staff


  4. « Modern Company »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Software Engineer - Coventry, Angleterre (Royaume-Uni)
    Employé actuel - Software Engineer - Coventry, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez First Utility à plein temps (Plus d'un an)

    Avantages

    Modern, relaxed working environment.
    Use of current and emerging technologies.
    Research days to explore emerging technologies and keep knowledge up to date.
    Guilds for knowledge sharing.

    Inconvénients

    Not much of a training budget, so self-learning is encouraged.


  5. Utile (1)

    « Excellent place to learn and grow »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Coventry, Angleterre (Royaume-Uni)
    Employé actuel - Employé anonyme - Coventry, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez First Utility à plein temps (Pendant plus de 3 ans)

    Avantages

    - Flexibly (Ability to work from home and start/finish times)
    - Base Salary is Competitive
    - Research days - to go and find out about new tools and start a conversation internally
    - Software department culture: cohesive, collaborative, friendly, and fast paced and strong agile delivery philosophy .
    - Innovative approaches with technology to new business needs with good open conversation with business stakeholders.
    - Excellent place to learn and develop.
    - I have found the high street stores discounts very useful (saved a few quid)
    - Fruity Friday (Free fruit on a Friday)
    - Management (In the Core Platform / Business Technology Group) is some of the best I have worked with. Clear communication - right from the start. Set clear expectations. Always happy to help remove blockers without mic

    Inconvénients

    - Rest of benefits package (Pension, Maternity / Paternity etc)
    - Communication of long term vision (hopefully to be address in up coming company day)
    - Canteen lacks choice and is expensive
    - Facilities team are more often blockers than facilitators, for example booking rooms is like a game of roulette. Which leads to loss of efficiency and effectiveness.

    Conseils à la direction

    I can imagine quite difficult problems to solve, but have a look at Pensions and Maternity / Paternity.

    Réponse de First Utility

    25 juin 2018 – Head of Talent

    Thanks very much for taking the time to leave a review. It's great to hear you mention the pros of our approach to agile working. We've had some great feedback so far from colleagues taking advantage... Voir plus


  6. « I was rather shocked at the training. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Approuve le PDG

    Je travaille chez First Utility à plein temps (Moins d'un an)

    Avantages

    I've worked for quite a few companies in the past, however I've never been employed somewhere where employee care and training is such a priority. It's quite surreal. Thanks

    Inconvénients

    I can't really think of a con, my tenure at first utility hasn't been that long.

    Réponse de First Utility

    25 juin 2018 – Head of Talent

    Thanks very much for your great feedback on our training and level of care, it's brilliant to hear! I hope you continue to be so pleasantly surprised as you continue your journey with us.


  7. « Great atmosphere. »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Broadband Digital - Coventry, Angleterre (Royaume-Uni)
    Employé actuel - Broadband Digital - Coventry, Angleterre (Royaume-Uni)
    Recommande
    Point de vue neutre
    Approuve le PDG

    Je travaille chez First Utility à plein temps (Moins d'un an)

    Avantages

    I've yet to find any faults in the company, the office is well equipped and great company values.

    Inconvénients

    If anything traffic could be better but this can't be helped!

    Réponse de First Utility

    25 juin 2018 – Head of Talent

    Thanks very much for your 5-star review! I hope this great first impression continues on your journey with us.

  8. « customer service advisor - home move team »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Customer Service Advisor - Coventry, Angleterre (Royaume-Uni)
    Employé actuel - Customer Service Advisor - Coventry, Angleterre (Royaume-Uni)
    Recommande
    Point de vue neutre
    Aucune opinion sur PDG

    Je travaille chez First Utility à plein temps (Moins d'un an)

    Avantages

    - welcoming
    - working with a great team
    - everyone is helpful
    - being new into the company - everyone has made me feel comfortable and helped me settle in well

    Inconvénients

    - so far I cant state anything that I find negative. so good so far.

    Réponse de First Utility

    25 juin 2018 – Head of Talent

    Thanks for taking the time to leave a review. I'm really pleased to hear that your first impression is a good one and I hope that lasts!


  9. « First Utility Awesome Atmosphere »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Customer Service Adviser - Retentions/Imbound - Coventry, Angleterre (Royaume-Uni)
    Employé actuel - Customer Service Adviser - Retentions/Imbound - Coventry, Angleterre (Royaume-Uni)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez First Utility à plein temps (Moins d'un an)

    Avantages

    amazing training system and support, awesome vibe and atmosphere - i love how open, bright and positive the environment is here at First Utility Coventry and how you can express yourself as an individual here.

    Inconvénients

    no downsides to the business at the moment, i have thoroughly enjoyed my time so far - i have been here 4 weeks (still in training) and i have been made to feel very welcome, supported and positive about coming to work here everyday!

    Conseils à la direction

    To ensure there are enough training facilities in academy available for every training group when they are moving to academy!

    Réponse de First Utility

    25 juin 2018 – Head of Talent

    Thank you for your positive feedback! The welcome you receive and the training as you settle in are really important, so I'm really pleased to hear that you've found it to be such an awesome... Voir plus


  10. Utile (3)

    « Good company, need to brush up on employee retention »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Data Analyst - Coventry, Angleterre (Royaume-Uni)
    Employé actuel - Data Analyst - Coventry, Angleterre (Royaume-Uni)
    Ne recommande pas
    Point de vue neutre
    Aucune opinion sur PDG

    Je travaille chez First Utility à plein temps (Pendant plus de 5 ans)

    Avantages

    Great colleagues, great work/life balance, flexible working

    Inconvénients

    Not enough cross training opportunities, not enough training altogether. Benefits are the bare minimum, no maternity/paternity pay, lowest pension contributions that are a must. Although it's a nice to have, in my opinion fruity Fridays and voucher schemes are not really a benefit.

    Conseils à la direction

    Listen to employees more, and help their progression within the business.


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