Avis sur CareCloud | Glassdoor.ca

Avis sur CareCloud

Dernière mise à jour : 15 septembre 2018
129 avis

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3,8
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CareCloud President and CEO Ken Comée
Ken Comée
53 Évaluations

129 Avis des employés

Trier: PopulairesÉvaluationDate

  1. Utile (2)

    « I love my job! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez CareCloud à plein temps (Moins d'un an)

    Avantages

    I have never been so excited to be part of a company! CareCloud is going places. The leaders listen. You feel like you are really a piece of the puzzle. The leaders are smart and value your input.

    Inconvénients

    I wish health insurance was more affordable, but this is true for corporate America.

    Conseils à la direction

    Keep it up! Keep listening to employees.


  2. Utile (4)

    « One of the best companies to learn and grow in South Florida »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Manager - Miami, FL (États-Unis)
    Employé actuel - Manager - Miami, FL (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez CareCloud à plein temps (Pendant plus de 5 ans)

    Avantages

    A culture built on tackling big problems and opportunities, amazing coworkers, leaders that invest people who truly want to be challenged and grow.

    New CEO has done wonders for the company and is 100% committed to seeing the company succeed.

    This place is very much a unique opportunity to make an impact in healthcare. Every day is a new adventure and the people are truly the best. Smart, creative, fun, passionate, tough, loving and fiercely committed.

    Inconvénients

    Lots of change, but not always in a bad way. As always, there are negative people lurking who focus on everything that is wrong around them, rather than focusing on how they can help make things better (hint: it starts with attitude).

    Conseils à la direction

    STAY THE COURSE! Healthcare NEEDS what CareCloud is building. I've personally spoken to hundreds of clients who absolutely love the CareCloud experience -- this is a company that is on the cusp of being utterly unstoppable.

    Réponse de CareCloud

    5 juil. 2018 – CEO

    Thank you for taking the time to post about your experience working at CareCloud. Five years -- that’s awesome! You’ve seen your share of change and have the exact right attitude to succeed at a... Voir plus

  3. Utile (3)

    « High school For Adults and Free Cofee »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Support Agent Tier I - Miami, FL (États-Unis)
    Employé actuel - Support Agent Tier I - Miami, FL (États-Unis)
    Point de vue neutre
    Aucune opinion sur PDG

    Je travaille chez CareCloud à plein temps (Plus d'un an)

    Avantages

    Met great people
    Learned a bit more about tech, billing, engineering and a few other things. Free Cuban coffee. Awesome Christmas parties.
    Albert was the best CEO!

    Inconvénients

    Management gets away with bs, there’s favoritism, and you’re over worked, and not recognized by management, but rather by clients. They even sent pastries regularly.
    Severely underpaid to the point of poverty.

    Conseils à la direction

    Listen to your support team, they are the FACE of the company. When shizz hits the fan, SUPPORT always takes the blame and saves face with clients. Not the client Managers who are paid nearly double for forwarding the work to support.

    Réponse de CareCloud

    5 juil. 2018 – CEO

    As someone who’s been at CareCloud for at least three years, you’ve definitely seen a lot of change so I’ll be direct. The path CareCloud started on served us well for a time, but it isn’t the path... Voir plus


  4. Utile (1)

    « Junior Software Developer »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue positif
    Aucune opinion sur PDG

    Avantages

    Boston office had a small laid back team

    Inconvénients

    Large complicate rails app was hard to use


  5. Utile (6)

    « More and more employees are resigning by the minute! »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Ne recommande pas
    Point de vue négatif
    Désapprouve le PDG

    Je travaille chez CareCloud à plein temps

    Avantages

    Only the Cuban coffee and the smile it comes with

    Inconvénients

    CareCloud has the habit of bringing in new were employees at a higher rate than those employers with much tenure. More and more employees are resigning by the week. Their support department hardly has any workers. They’re having to beg employees who are resigning to stay because they have no retention. Due to the fact that they can’t play their employees what they’re worth, They’re waiting for them to resign to pay them wht they should be making. It’s sad the CEO blames others for his failures since starting at CareCloud. Reading his responses below don’t coincide with the CEO that we all know. I have been a part of this company for a while and can see these happy go lucky reviews listed are not true.

    Conseils à la direction

    Pay employees they are worth. Do not wait until they resign to pay them what they are due for all the hard work that they put in. The employees are the reasons why the product succeeds.

    Réponse de CareCloud

    12 juin 2018 – Sr. HR Director

    Glad to see the love for our Cuban coffee tradition, but very sorry to see that it seems to stop there. I'd welcome the opportunity to hear more about your ideas and concerns -- maybe over a... Voir plus


  6. Utile (3)

    « Growing and Improving »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme
    Employé actuel - Employé anonyme
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez CareCloud à plein temps (Plus d'un an)

    Avantages

    CareCloud is building exciting solutions that attack some of the biggest challenges in healthcare. There is a very collaborative culture with genuine appreciation for colleagues and contributions they make. Company is nimble, flexible and able to adapt to changes and new opportunities. The team is serious without seeming stressed. Decent ping pong competition and the Cuban coffee is off the charts!

    Inconvénients

    It's a young company in a very competitive space. There is a fairly consistent level of change/evolution that one needs to be willing to embrace. If you are looking for a company/job where they tell you what you need to do for the next year, and nothing changes with your role or the company, then you should look for a different company.


  7. Utile (3)

    « Exciting place to work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Quality Assurance Analyst - Miami, FL (États-Unis)
    Employé actuel - Quality Assurance Analyst - Miami, FL (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez CareCloud à plein temps (Moins d'un an)

    Avantages

    Casual work attire, no drama and everyone is friendly.

    Inconvénients

    Open space sometimes makes it hard to concentrate when others are on the phone.

  8. Utile (3)

    « Team Work »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Collections - Miami, FL (États-Unis)
    Employé actuel - Collections - Miami, FL (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez CareCloud à plein temps (Moins d'un an)

    Avantages

    We help and understand one another.

    Inconvénients

    Open environment. One can hear others conversation and work area


  9. Utile (6)

    « THE place to be in healthcare technology »

    StarStarStarStarStar
    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
    Employé actuel - Employé anonyme - Miami, FL (États-Unis)
    Employé actuel - Employé anonyme - Miami, FL (États-Unis)
    Recommande
    Point de vue positif
    Approuve le PDG

    Je travaille chez CareCloud à plein temps (Plus d'un an)

    Avantages

    Leadership team that knows what it takes to grow a company and open to input from every employee. A culture that allows talented people to use their experience and judgement in doing their jobs. Being part of the company that is developing completely new technology that will change how doctors and patients use info to make getting healthier easier and less expensive. Genuinely nice people who care about each other and have each others' backs.

    Inconvénients

    Same issue as with most companies in this stage of growth - dealing with those few people who are not a fit with a performance culture who direct their shortcomings on others. Demanding pace of a tech startup is not for everyone - you have to get fueled by the pace and energy.

    Conseils à la direction

    Continue to be inclusive with every employee. Be faster in separating with people who aren't a fit.

    Réponse de CareCloud

    22 mars 2018 – CEO

    Thanks for taking the time to write this review. You're right about CareCloud being full of talented people who support each other. And, it's this dedication to each other and to our mission that... Voir plus


  10. Utile (4)

    « Not a good place to work »

    StarStarStarStarStar
    Ancien employé - Employé anonyme
    Ancien employé - Employé anonyme
    Ne recommande pas
    Point de vue négatif
    Aucune opinion sur PDG

    J'ai travaillé chez CareCloud en Contrat Permanent

    Avantages

    Gain experience needed to better my career

    Inconvénients

    Poor management. Poor pay. Crazy hours.


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